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Zurich Insurance · 3 weeks ago

Underwriting Services Specialist II

United States

Full-time

Remote

Entry Level

$20/hr - $27.50/hr

1+ years exp

Zurich Insurance is a leader in risk management with over 150 years of expertise. They are seeking an Underwriting Services Specialist II to provide advanced processing support for business transactions and enhance customer service operations.

Financial ServicesInsuranceProductivity Tools

Comp. & Benefits

No H1B

Responsibilities

Service the needs of customers

Support others who maintain relationships with customers

Respond to inquiries quickly and completely, provide status updates

Recognize and respond to or refer opportunities

Identify and resolve problems by referring to policies, procedures, standards

Continually improve unit performance by analyzing and recommending enhancements to technical procedures

Qualification

Customer service orientationVerbal communication skillsWritten communication skillsData entry skillsAttention to detailAnalytical skillsProblem-solving skillsTeam collaboration

Required

High School Diploma or Equivalent and 1 or more years of experience in the Customer Service or Transactional Operations area

Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Customer Service or Transactional Operations area

Preferred

Excellent customer service orientation

Strong verbal and written communication skills

Ability to produce a quality work product with detail and accuracy

Experience working in a high-volume, production environment

Advanced data entry skills

Benefits

Short-term incentive bonus eligibility set at 5%

Competitive pay and comprehensive benefits for employees and their families

Company

Zurich Insurance

Glassdoor4.2

Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.

Founded in 1872

Zürich, Zurich, CHE

10001+ employees