Solutions Product Manager, Agentforce for Supply Chain jobs in United States
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Salesforce · 1 day ago

Solutions Product Manager, Agentforce for Supply Chain

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Solutions Product Manager is responsible for designing, implementing, and optimizing automated business process solutions, partnering closely with customer-facing teams and AI agents to transform manual processes into automated workflows.

Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Partner with customer-facing team leaders to map and analyze customer requirements for new solutions
Identify operational inefficiencies, manual processes, and automation opportunities for each solution
Build solution blueprints and workflow automations using current platform features
Work directly with AI agents and prompting tools to design automated solutions
Validate, test, and iterate blueprints for accuracy, consistency and performance
Document solution architecture, demonstrations, and implementation guidelines
Provide detailed feedback to Product Managers regarding feature gaps and enhancements needed to support solution scalability
Support rollout and enablement of blueprint solutions across teams and customers

Qualification

Product ManagementProcess AutomationBusiness AnalysisSolutions ConsultingWorkflow MappingProcess ImprovementAutomation ToolsAI PromptingLow/No-Code PlatformsAnalytical MindsetTechnical DegreeSaaS ExperienceAI Automation ExperienceContact Center OperationsCustomer Experience TechnologyPrompt DesignLean CertificationSix Sigma CertificationCommunication SkillsCollaboration Skills

Required

3+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting
Strong understanding of business workflow mapping, process modeling, and process improvement methodologies
Proven experience translating business requirements into structured automated workflows or solutions
Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms
Excellent communication and collaboration skills across both technical and non-technical audiences
Analytical mindset with ability to measure solution impact through data
A related technical degree required

Preferred

Experience in SaaS, AI automation, contact center operations, or customer experience technology
Experience with prompt design or agent-based automation solutions
Familiarity with feature prioritization and product feedback processes
Lean, Six Sigma, or related process certification

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

Company

Salesforce

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Salesforce is a cloud-based software company that provides customer relationship management software and applications.

H1B Sponsorship

Salesforce has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)

Funding

Current Stage
Public Company
Total Funding
$65.38M
Key Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M

Leadership Team

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Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
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Marc Benioff
Chair & CEO
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Company data provided by crunchbase