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TeleSolv Consulting · 3 weeks ago

FOIA and Privacy Records Analyst

Washington, DC

Full-time

Onsite

Entry, Mid Level

$20/hr - $20/hr

TeleSolv Consulting is a growing organization that provides a variety of professional and administrative services to public and private organizations. They are seeking a FOIA and Privacy Records Analyst to support FOIA operations for Federal agencies, ensuring compliance with government regulations and privacy acts while managing requests and documentation.

Management Consulting

Responsibilities

Review incoming FOIA and Privacy Act requests to determine scope, verify identity and consent requirements, and enter case information into the Agency’s FOIA processing system

Interpret requests and, as directed by the Government, assist with clarifying or narrowing requests and preparing acknowledgement and follow‑up correspondence using established templates and standards

Task appropriate Agency offices for records, follow up at least weekly on outstanding searches, and document all contacts, decisions, and status updates in case notes within the FOIA processing system

Receive and review records for responsiveness, duplication, and appropriate assignment to the case review log; upload and organize electronic records in accordance with SOPs and file plans

Apply FOIA and Privacy Act exemptions; highlight and redact sensitive information electronically; identify documents requiring special processing (e.g., proprietary, litigation, classified referrals) and “firewall” contractor‑proprietary cases as required

Create and maintain electronic case files, ensure all correspondence and supporting documentation are captured, and prepare proposed response packages (letters and redacted records) for Government review and approval

After Government approval, finalize and transmit responses (electronic or hard copy), close out cases in the FOIA processing system, and ensure contractor copies are deleted in accordance with records and security requirements

Support appeals and litigation‑related FOIA activities, including compiling administrative records and assisting with production packages, as directed by Government staff

Support privacy compliance work such as tracking Privacy Threshold Analyses (PTAs), Privacy Impact Assessments (PIAs), System of Records Notices (SORNs), and other privacy artifacts in Coast Guard tracking systems, and assisting with analyses and studies related to disclosure and privacy policy

Assist with privacy incident tracking and remediation support, privacy training logistics, and updates to privacy/FOIA Standard Operating Procedures (SOPs), handbooks, and related documentation

Meet or exceed required timeliness and quality metrics, such as acknowledgement and tasking timeframes, upload and redaction timelines, and error‑rate thresholds for FOIA case packages

Safeguard PII, Sensitive PII, and other sensitive but unclassified information in accordance with Government policies, including execution of required non‑disclosure agreements and adherence to IT security and media sanitization guidance

Comply with all Section 508 accessibility requirements applicable to electronic documents and outputs associated with FOIA and privacy work, following Government test methods and guidance as required

Qualification

FOIA operations experiencePrivacy compliance documentationDigital document managementRecords managementSection 508 accessibilityISO 9001 experienceSoft skills

Required

Prior experience supporting FOIA operations for Federal agencies, including familiarity with Government FOIA regulations, and Privacy Acts Manual, and Government privacy compliance processes

Experience with PTAs, PIAs, SORNs, or similar privacy compliance documentation, and with metrics/reporting for privacy or FOIA programs

Knowledge of Section 508 accessibility requirements as they relate to electronic documents and web‑based content

Experience working in environments governed by ISO 9001 and/or CMMI‑Services Level 3 or comparable quality/ process‑maturity frameworks

Demonstrated experience processing FOIA or Privacy Act requests and/or performing complex records management tasks, including accurately identifying responsive documents and applying appropriate exemptions or redactions

Experience administering effective controls over sensitive records, including decision‑related documents, administrative correspondence, attorney‑client material, PII/Sensitive PII, and other sensitive information

Experience standardizing documents for scanning and digital management, including document preparation (e.g., de‑stapling, unfolding), use of scanners, OCR, and basic image enhancement to ensure legible, accessible electronic records

Proficiency with digital document management, including scanning, OCR, removal of sensitive metadata, application of digital redactions, and organizing files into structured, multi‑level directory hierarchies