Convergint · 1 month ago
IT Network Specialist 2 - Houston, TX
Houston, TX
Full-time
Onsite
Senior Level
5+ years expConvergint is a global service-based systems integrator dedicated to providing exceptional service and security solutions. The IT Network Specialist will configure and support network systems, provide IT consulting, and ensure network availability for clients while delivering outstanding customer service.
BiometricsHealth CarePhysical SecurityPublic SafetySecurity
Responsibilities
Configure and support a variety of network systems and equipment for assigned customer Security projects and service
Work directly with client IT departments to ensure all scope and interface is planned and implemented. Provide IT/networking consulting support for client as necessary
Monitor and review system log reports and network documentation. Assist Project/Service Specialists with IT/networking security technical issues on projects and service calls
Assist the sales team with developing proposals and designs for sales proposals. Provide more complex technical advice as required for system planning
May be responsible for building, maintaining and providing security on routers and firewalls
Act as our customers best service provider at all times thereby ensuring Convergint is the customers first choice for service
Consult with engineering personnel to resolve unusual problems in system operation, maintenance
Review and identify new products & tools to improve productivity and efficiencies
May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation
Identify potential project risks, communicate to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines
Work closely with the customer and assist in the overall coordination of specific projects; make recommendations regarding quality of work and potential changes in scope and identify ways to continuously improve customer satisfaction
May provide onsite assistance with startup, check out and turnover processes
May provide diagnostic and troubleshooting support for possible problems including debugging software, installation problems etc
May perform systems upgrades on large, Enterprise Class systems including acting as the team lead when additional manpower is necessary
Qualification
Required
Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted
Strong verbal, written and interpersonal communication skills
Solid organizational skills and the ability to handle multiple projects simultaneously
Comprehensive understanding of physical access control systems (PACS) and network video systems
Ability to navigate a network environment using remote support tools
Ability to manage the day-to-day activities through a self-motivated attitude that ensures your assigned tasks and/or projects are completed effectively and in a timely manner. Must be a self-starter and work well without supervision
Ability to communicate both technical and project requirements to the different stakeholders
A valid driver's license with a clean driving record
Education: High School/GED or equivalent experience
Minimum Experience: 5-7 years of computer network/security
Preferred
College degree, trade school or equivalent experience
Access Control and IP Video
Benefits
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Company
Convergint
Convergint is a global systems integrator focused on delivering results for our customers through unparalleled service excellence.
10001+ employees
H1B Sponsorship
Convergint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
$66.7M2021-12-16Secondary Market
2018-08-27Series Unknown· $19.74M
2018-06-29Series Unknown· $46.96M
Leadership Team
Ann Fandozzi
Chief Executive Officer
Eric Jacobs
Chief Financial Officer
Recent News
2025-07-16
Company data provided by crunchbase