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SigNoz · 3 weeks ago

DevRel Engineer - Documentation

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

SigNoz is an open-source observability platform that helps developers monitor, trace, and debug their applications fast. The DevRel Engineer - Documentation will own the documentation process, creating clear and engaging onboarding flows, tutorials, and troubleshooting guides while collaborating with engineering and product teams.

Cloud InfrastructureData VisualizationDeveloper PlatformDeveloper ToolsInformation TechnologyInternetSoftware

No H1B

Responsibilities

Own SigNoz documentation. Set the structure, tone, and information architecture; keep it accurate as the product evolves

Deep-dive into code & config. Reproduce user setups, debug issues, and translate findings into clear docs and examples

Create onboarding flows & tutorials. Write step-by-step guides, sample apps, and troubleshooting playbooks that turn first-time users into power users

Partner with Engineering & Product. Review PRs for doc impact, champion doc-first thinking, and surface user feedback

Engage with the community. Answer questions in Slack/GitHub, identify doc gaps, and turn common pitfalls into solutions pages

Qualification

SRE experienceDevOps experienceDocumentation skillsGo programmingPython programmingJavaScript programmingCommunity engagementCustomer obsessionLearning new toolsOpenTelemetry familiarityClickHouse familiarityKubernetes familiarityTechnical writing