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CoAdvantage · 3 days ago

Business Analyst

United States

Full-time

Remote

Entry, Mid Level

$70K/yr - $80K/yr

2+ years exp

CoAdvantage is a portfolio company of Aquiline Partners that provides human resource solutions to small and mid-sized businesses across the country. The Business Analyst HRIS is responsible for driving improvement in internal and customer-facing processes, requiring functional experience in various HR-related applications and strong data analysis skills.

EmploymentHuman ResourcesStaffing Agency

Comp. & Benefits

Responsibilities

Responsible for gathering business requirements and writing application specifications for requests from internal departments and external clients

Write requirements in an Agile format (i.e., user stories, use cases, acceptance criteria)

Use deductive problem-solving skills to investigate and solve a broad range of puzzles each day

Analyze each support request for root cause, determine if the issue could be prevented by changes in the software or business processes. Document / outline change recommendations

Extract data from relational databases

Extrapolate data inconsistences into system setup or operational process issues

Provide recommendations on changes in system setup or operational processes based on data

Work under pressure to assess operational issues in a quick timeframe

Conduct root cause analysis

Determine unit and cycle times to identify bottlenecks and other opportunities for process improvement

Lead functional area / business groups in their process improvement initiatives

Anticipate and develop strategies for change management

Recommend changes in controls by identifying problems in data and / or current processes

Conduct User Acceptance Testing

Document issues in a manner to expedite bug fixes / code changes

Assist with new releases, hot fixes, QA and demos

Train internal service team on new and existing functionality

Trouble shoot client specific or system wide issues

Engage customers and end users to understand operational challenges

Engage customers to develop custom modifications / reports

Work with Operations Teams to improve quality and productivity

Work on HRIS platform conversions Conduct root cause analysis

Qualification

Business AnalysisData AnalysisProcess ImprovementSQLAgile MethodologyRDBMSMicrosoft OfficeMultitaskingCommunication SkillsAttention to Detail

Required

2+ years of functional experience in at least one of the following: Payroll, Benefits, Paid Time Off, Time and Labor, Human Resources, Business Intelligence in Support of HR needs. Experience across multiple areas highly preferred

1+ years of business analyst experience: translating business needs into functional requirements and process change to improve quality, productivity, competitive advantage, client retention and sales outcomes

Familiarity with Agile methodology

Some experience writing SQL or using tools to conduct data extra / analysis from RDMBS

Proficiency with the following tools / applications: Microsoft Office products, including Excel and Access, SQL, RDBMS query tools / utilities

Passion for process improvement, innovation and problem solving

Ability to interact effectively with both non-technical and highly technical users

Exceptional verbal and written communication skills

High attention to detail

Ability to prioritize and balance multiple tasks

Undergraduate degree in Computer Sciences required or 2-5 years of relevant experience