Glenwood Behavioral Health Hospital · 1 week ago
Admissions Coordinator, Nights
Cincinnati, OH
Full-time
Onsite
Entry Level
1+ years expGlenwood Behavioral Health Hospital is seeking an Admissions Coordinator to manage the admission and registration of patients. This role involves maintaining communication with patient referrals and families, scheduling assessments, and ensuring a smooth admission process while providing empathetic support to patients.
Health CarePersonal HealthPsychology
Responsibilities
Greet and search new patients and those transporting patients upon arrival
Review, in conjunction with Admission Counselor, prospective admissions against approved admission criteria, policies and procedures
Schedule assessments of voluntary patients
Respond promptly to inquiry calls
Responsible for clerical duties such as managing paperwork, handling data entry and answering phones
Initiate contact, when applicable, to gather required clinical and demographic data from patient and other sources
Assist prospective patients and significant others in seeking treatment
Assist Admission Counselor in registration of patient to the assigned program
Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient
Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission
Ensure all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel
Coordinate with referral sources
Coordinate transportation arrangements for patients
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority
Perform other functions and tasks as assigned
Qualification
Required
Bachelor's degree required
One or more years' experience in healthcare admissions required. Preferably in the mental health or substance abuse field
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility)
First aid may be required based on state or facility
Preferred
LPN, Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred
Company
Glenwood Behavioral Health Hospital
Glenwood Behavioral Health Hospital in Cincinnati, Ohio, provides comprehensive, personalized inpatient treatment for adults age 18 and older of all genders who have been struggling with mental and behavioral health concerns such as anxiety disorders, depressive disorders, bipolar disorder, and posttraumatic stress disorder (PTSD).
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kelsey Hambrick
Chief Nursing Officer
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