iServ, LLC · 1 month ago
Customer Service - Symmetry Coffee Co.
Ocala, FL
Full-time
Onsite
New Grad, Entry LeveliServ, LLC is a multi-brand hospitality company focused on serving guests and communities. They are currently seeking Baristas and Roasters to join their Symmetry Coffee team, responsible for preparing and serving beverages, interacting with guests, and maintaining cleanliness and organization in the coffee shop.
Food & Beverages
Responsibilities
Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to guests; correctly customizes orders as requested
Preparing and serving coffee, tea, and other items according to standards
Describes product details to guests
Interact with guests with an encouraging, friendly, and informative attitude
Receives and processes guests’ payments - Accurately handle cash and credit card payments, following appropriate cash-handling procedures
Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels
Ensures service stations are properly stocked with paper products or beverage preparation items
Cleans and sanitizes all equipment, utensils, dishes, and work areas
Cleans and sanitizes service and seating areas
Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment
Properly use and maintain all front-of-house (FOH) and back-of-house (BOH) equipment
Stocks supplies or retail products; may inventory, order, or receive products as directed
Ensuring our mission, values and objectives are communicated, understood, and practiced
Performs other related duties as assigned
Qualification
Required
Must be at least 16 years of age
Excellent verbal and written communication skills
Ability to follow all safe food handling procedures and sanitation practices
Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent guests
Ability to serve guests quickly, efficiently, and kindly
Must be outgoing and friendly
Must be able to carry out duties independently and work as a part of a team
Ability to multi-task and complete tasks quickly with accuracy
Ability to maintain a high level of accountability
Preferred
Ability to contribute to a healthy and collaborative team environment
Benefits
Competitive Pay
Work/Life Balance
401K
Health/Dental/Vision Insurance
Team member food discounts
Ongoing development
Multiple Levels of Care (Team Chaplains, iServ Cares)
Community Service Opportunities
Company
iServ, LLC
A licensed franchisee of Sonny's BBQ, owner/operators of Giovanni's Pizzeria & Kitchen, Symmetry Coffee Co., and TechServ We are one of the largest franchisees of Sonny’s BBQ with 28 locations throughout Florida and South Georgia.
Founded in 2019
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase