Profit Recovery Partners · 1 month ago
Senior Manager, Client Success
Santa Ana, CA
Full-time
Onsite
Mid, Senior Level
$95K/yr - $155K/yr
7+ years expProfit Recovery Partners is a management consulting firm specializing in enterprise cost optimization and spend reduction. The Senior Manager in Client Success is responsible for managing client accounts, optimizing operations, and leading a team to ensure client objectives are met while collaborating with C-level leadership.
ConsultingInformation Technology
Responsibilities
Alongside Director, manage and own book of business in meeting or exceeding client objectives
Partnering with clients at the C-level in meeting service levels in compliance with service agreement
Leveraging data analysis skills and expertise to optimize client operations and reduce G&A expenses, expanding scope into new expense areas
Identifying, analyzing, and interpret trends or patterns in complex data sets, identifying patterns and relationships across client spend in consulting clients on best spend practices
Proactively anticipating client issues, consulting and recommending solutions for client success; identifying, tracking, managing, and resolving client issues throughout engagement
Work cross-functionally with internal teams to ensure ongoing savings analysis calculations amid implementation and vendor negotiations
Managing 2-4 direct reports, mentoring and fostering personal as well as professional growth; project management across internal departments in ensuring client deliverables are met
Other duties as assigned
Qualification
Required
Bachelor's degree in Business, Finance or related field
7+ years of relevant experience in consulting or a related field
3+ years of management/supervisory experience
Excellent verbal and written skills
Excellent quantitative and qualitative skills
Experienced in Microsoft Office Suite, especially Excel and data analysis
Upselling ability with a track record of working with C-level clients, ability to handle objections
Attention to detail
Ability to lead others to complete complex projects on time
High degree of urgency
Benefits
Comprehensive Benefits:
Full medical, dental, and vision coverage
Optional pet insurance
Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers)
$200/month waived medical benefit for employees who opt out of our health plans
Cell phone stipend for applicable roles
Financial Wellness: 401(k) plan with company match
Time Off to Recharge: Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave
Strong Foundation: Over 28 years of consistent growth and success
Fun & Connection: Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year
Career Growth: A collaborative, high-performing team with frequent recognition and opportunities for internal promotion
Our Culture: Fast-paced, team-driven, and fueled by a shared commitment to excellence
Giving Back & Getting Involved: We’re proud of our employee-led committees that support causes and initiatives that matter to us all:
Corporate Social Responsibility
Youth Rising Group
Women’s Empowerment Group
Wellness Committee
Company
Profit Recovery Partners
Profit Recovery Partners is a management consulting firm based in California.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Don Steiner
President, CEO
Recent News
2022-08-11
Company data provided by crunchbase