Nightingale · 1 month ago
Front Office - Primary Care
Lanham, MD
Full-time
Onsite
New Grad, Entry Level
$17/hr - $18/hrNightingale is a busy, patient-centered medical practice seeking an experienced Front Office / Front Desk professional. The role involves managing front desk operations, ensuring smooth patient flow, and supporting the daily operations of the clinic.
BiotechnologyHealth CareInformation TechnologySoftware
Responsibilities
Greet patients and manage front desk operations with professionalism and warmth
Handle patient check-in and check-out, ensuring accurate demographic and insurance information
Verify insurance eligibility and support basic billing-related processes
Schedule appointments and manage provider calendars efficiently
Answer phones, respond to patient inquiries, and route messages appropriately
Maintain accurate documentation within the electronic health record (Athena preferred)
Communicate effectively with clinical staff to support smooth patient flow
Manage administrative tasks including scanning, filing, and record maintenance
Use practice systems and technology efficiently to support daily operations
Contribute positively to a collaborative, respectful, and patient-focused office environment
Qualification
Required
Previous front desk or medical office experience required
Experience with insurance verification and basic billing processes
Highly comfortable using computers and office technology
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Professional, dependable, and able to manage multiple tasks at once
Team-oriented mindset with a strong focus on patient experience
Preferred
Athena EHR experience preferred
Company
Nightingale
Emerging from stealth in 2024 after 3 years of R&D, Nightingale marks the creation of a patient "superchart'' — a high fidelity, comprehensive patient record to provide a more complete and readable patient chart for providers and staff, and ultimately drive advanced intelligence use cases for providers to deliver the best care.
Founded in 2023
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase