Delivery Manager (Fintech - Partner Delivery) jobs in United States
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Zact · 1 month ago

Delivery Manager (Fintech - Partner Delivery)

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level

Zact is hiring a Delivery Manager to lead bank-facing delivery for their card, payments, and expense management platform. This role is responsible for ensuring timely delivery of products that meet bank-specific and regulatory requirements while serving as the primary delivery interface between various stakeholders.

FinTechPaymentsSaaS
badNo H1Bnote

Responsibilities

Serve as the primary delivery interface for issuing banks and payments partners, ensuring alignment on scope, timelines, and launch readiness
Lead requirements, planning, and solutioning sessions covering card issuing, payments, expense management, reporting, and operational workflows
Own corporate client onboarding and offboarding delivery for bank partners, including definition of workflows, roles, data requirements, and UAT readiness
Lead migration planning and execution for corporate clients moving from legacy bank or third-party platforms onto Zact, including data mapping, cutover strategy, validation, and coordination with bank and processor teams
Translate bank-specific and white-label requirements such as branding, terminology, approval flows, reporting, and operational controls into clear functional requirements and acceptance criteria
Partner with banks to define payments-specific UAT, including authorization scenarios, declines, reversals, refunds, settlement, reconciliation, and end-to-end lifecycle validation
Coordinate delivery execution across Product, Engineering and Compliance Operations
Own delivery plans, milestones, dependencies, and risk management, with proactive and transparent communication to bank stakeholders
Manage scope changes and regulatory- or bank-driven requirements, assessing impact to timelines and delivery commitments
Ensure UAT and go-live readiness meets bank, processor, and card network quality standards, including operational, compliance, and support readiness

Qualification

Payments platformsCard issuingExpense managementUAT preparationRegulatory compliancePartner communicationExecution disciplineOnboarding processesStakeholder management

Required

Experience delivering payments, card issuing, or expense management platforms in fintech or regulated B2B SaaS environments
Hands-on experience working with issuing banks, BIN sponsors, processors, or card networks
Strong understanding of payments lifecycles including authorization, clearing, settlement, chargebacks, and reconciliation
Proven ability to lead requirements definition, UAT preparation, and partner delivery in multi-stakeholder environments
Experience supporting corporate client onboarding, offboarding, and platform migrations
Comfortable navigating regulatory, compliance, and network-driven constraints while maintaining delivery timelines
Strong execution discipline, ownership mindset, and partner-facing communication skills
Bachelor's degree in a relevant field such as Business, Information Systems, Computer Science, or Engineering

Preferred

Experience in fast-growing or startup fintech environments is a plus

Company

Zact

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Zact’s SaaS payments platform enables you to make a payment, control and report on it.
dateFounded in 2009
location
Saratoga, California, USA
people-size11-50 employees
web-link
http://www.zact.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Plug and Play
2021-06-01Convertible Note
2019-06-28Series B
2018-02-20Series A

Leadership Team

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John Thomas
CEO
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Company data provided by crunchbase