Public Benefits & Navigation Program Intern (unpaid) jobs in United States
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International Rescue Committee Phoenix · 3 months ago

Public Benefits & Navigation Program Intern (unpaid)

The International Rescue Committee (IRC) is a leading humanitarian organization that responds to global crises. The Public Benefits & Navigation Program Intern will support newly arrived refugees and immigrants by assisting with their enrollment in benefit programs and providing educational resources to help them navigate public benefits systems.

Non-profit Organization Management
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Responsibilities

In coordination with Healthcare Benefit Navigators, support screening and enrollment activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, Child Care Vouchers, IDNYC, etc.; accompanying clients to related public benefits appointments as needed for support
Sort and review public benefits related mail; contacting clients to share relevant updates
Assist in scheduling client medical and dental appointments as needed
In collaboration with the Healthcare Benefits Navigators and other team members, develop relevant educational materials to support client access, knowledge and navigation of public benefits systems; delivery of workshops to clients as needed
Collaborate with other Health & Wellness Department interns on the development/updating of a Community Resources Guide through desk review and outreach activities
Keep thorough and accurate case file documentation in Program folders and related excel spreadsheets
Keep all digital files up to date and create new digital client files as needed
Adhere to IRC policies, particularly those related to confidentiality and client privacy
Display sensitivity to cultural and personality differences of clients. Respect their beliefs and values
Provide translation and interpretation when necessary
Other related duties as assigned

Qualification

Social sciences knowledgeMicrosoft Office proficiencyData trackingFile managementMulticultural effectivenessPatienceTranslationInterpretationCultural sensitivityJudgmentEffective communicationFlexibilityPositive attitude

Required

Interns must be based in US, must be a US citizen or have US work authorization, must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years
Undergraduate level studies in social sciences, international relations or a related field
Strong desire to help refugees and other migrant communities rebuild their lives in New York
Ability to work independently, exercise good judgement, and have high attention to detail
Competency in Microsoft Office, data tracking, and file management
Effective communication skills
Demonstrates ability to work effectively in a multicultural environment
Patience, understanding, flexibility, and an unceasingly positive attitude
Willing to learn about IRC history, philosophy, global work, and local efforts
Willing to adhere to IRC volunteer and workplace policies

Preferred

Languages desired but not required: Haitian Creole, Arabic, French and Dari

Company

International Rescue Committee Phoenix

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Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

Funding

Current Stage
Growth Stage
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