Crown Castle · 7 hours ago
Manager NOC - Network
Canonsburg, PA
Full-time
Hybrid
Mid, Senior Level
$98K/yr - $135K/yr
6+ years expCrown Castle has been a leader in shared communications infrastructure for over three decades. The Manager NOC - Network will lead the Network Operations Center to ensure network reliability and compliance with Customer Service Level Agreements, while managing team performance and customer relationships.
InternetMobileTelecommunicationsWireless
Responsibilities
Ensure customer incidents and outages assigned to your team are successfully and quickly resolved, diffused, or escalated
Ensure large-scale outages are handled successfully in a timely fashion
Ensure your team is adequately prepared to support new technologies and services as they launch
Establish and maintain strong relationships and rapport with groups required to resolve incidents
Ensure the overall performance your team and that they meet or exceed target metrics
Qualification
Required
Associate's Degree (AA)
6+ years relevant work experience
Experience leading teams
Preferred
Bachelor's Degree in Arts/Sciences (BA/BS)
Benefits
Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
10 company holidays plus 2 floating holiday.
All offices provide free beverages and snacks.
Company
Crown Castle
Crown Castle Provides communications infrastructure--connecting people & businesses to essential data, technology & wireless service.
1001-5000 employees
H1B Sponsorship
Crown Castle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (17)
2023 (22)
2022 (22)
2021 (16)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$2.83B2024-08-01Post Ipo Debt· $1.25B
2023-12-04Post Ipo Debt· $1.49B
2001-04-25IPO
Leadership Team
Cathy Piche
EVP-COO Tower
Daniel Schlanger
Senior Vice President
Recent News
2025-12-03
2025-12-02
2025-11-14
Company data provided by crunchbase