Kraft Sports + Entertainment · 1 week ago
Ticket Office Event Day Staff
Foxborough (Foxboro), MA
Part-time
Onsite
New Grad, Entry Level
$15/hr - $18/hrKraft Sports + Entertainment is seeking Ticket Office Event Day Staff to assist with game day ticket office operations. The role focuses on providing excellent customer service, managing ticket sales, and supporting mobile ticketing at stadium entrances.
ConcertsEventsSports
Responsibilities
Event days with strong focus on customer interaction and service
Customer Service: Assist customers with lost tickets and other customer service related issues
Sales: sell tickets on Ticketmaster Host and/or Archtics Systems during event walk-up
Will Call: Distribute will call and troubleshoot/manage customer expectations when issues arise
Mobile Ticketing Gate Support: assist guests with any mobile ticketing issues at stadium entrances
Understand all aspects of Ticket Office policies
Provide positive, friendly, and timely service to all guests
Ability to work evenings and weekends
Year round event opportunities
Potential for office hours during our busy times of the year
Special projects and assignments as business dictates
Qualification
Required
Strong Customer Service skills
Keen attention to detail
Ability to work under pressure and in a fast paced setting
Able to take and relay instructions
Experience handling and balancing cash
Ability to multi-task
Reliable transportation to and from Gillette Stadium
Ability to work evenings and weekends
Ability to work for long periods of time
Ability to work in inclement weather
Company
Kraft Sports + Entertainment
Kraft Sports + Entertainment delivers concerts and sporting events to the people of New England.
Founded in 1972
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Starck
Senior Director, Corporate Partnerships
Craig Beberman
Corporate Partnerships Operations Supervisor
Recent News
Google Patent
2025-06-03
sportsbusinessjournal.com
2024-11-08
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