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Smalley · 1 day ago

PRODUCT APPLICATION ENGINEER

Lake Zurich, IL

Full-time

Onsite

New Grad, Entry Level

$65K/yr - $75K/yr

Smalley is the global manufacturing leader of precision metal formed products, and they are seeking a Product Application Engineer. The role involves evaluating customer requests, providing design recommendations, and supporting customers with product applications in a collaborative environment.

Manufacturing

Responsibilities

Evaluate customer requests to determine if items are of Smalley manufacture

Demonstrates understanding of retaining ring and wave-spring concepts and can design applications required for product design

Provide phone support to customers

Investigates customer application design requirements to verify/provide optimal product recommendations and works with manufacturing to determine effective processes, including lead time, tooling, packaging, etc

Provides a detailed outline of customer requirements and signs-offs (initial for approval) for most designs

Demonstrates ability to interpret customer-specific specifications, such as quality specifications, materials, finishes, etc

Provide input on cost optimization and analyze lead time requirements

Contacts customer and provides quotation information and/or determines action on quotation, when applicable

Provides an explanation of design concepts for Drafting and Manufacturing to help with tolerance, part drawing, part layout, and design-specific notation

Investigates, analyzes, recommends, and authorizes design changes for Smalley products

Performs cycle testing, and installation testing and recommends possible alternatives

Attends trade shows to assist Marketing and Sales with customer interactions