Memorial Hermann Health System · 1 day ago
Director, Change Management Office
Houston, TX
Full-time
Onsite
Director/Executive
10+ years expMemorial Hermann Health System is dedicated to delivering high quality, efficient care while creating exceptional experiences for every member of the community. The Director of Change Management Office is responsible for leading change management strategy and execution for enterprise-wide transformation initiatives, ensuring stakeholder alignment and sustainable adoption of new systems and processes.
Health CareNon Profit
Responsibilities
Provides overall leadership and direction for the Change Management Office team members, overseeing the design, development, and delivery of change management strategies and plans to drive successful transformation outcomes
Serves as a senior change management liaison between the Change Management Office and other change-delivery groups, such as the Value Management Office, ensuring alignment across governance bodies and workstreams
Partners with program leadership, executive sponsors and cross-functional teams to identify, assess, and mitigate people-related risks to adoption and to ensure alignment of change activities with program milestones
Directs the design and implementation of readiness assessments, impact analyses, stakeholder mapping, communications, and training initiatives to support end-user adoption
Integrates change management methodology, tools, and deliverables into project governance, including reporting and dashboards in coordination with the Value Management Office and other groups
Develops and maintains adoption metrics, readiness indicators, and post-implementation sustainment measures to evaluate effectiveness of change activities
Provides consultation on leadership alignment, change readiness, and workforce engagement strategies
Ensures consistency of frameworks, templates, and practices across all change management work and promotes integration with enterprise transformation and maturity initiatives
Hires, develops, coaches, and evaluates assigned staff
Promotes a culture of collaboration, accountability, and continuous improvement
Supports Memorial Hermann’s commitment to advancing Equity, Diversity, and Inclusion (EDI) throughout all change management efforts
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, resource management, productivity and quality of service
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as a mentor and resource to less experienced staff
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Organizational Development, Business, Human Resources, Communications, or related field required
Change Management certification required
Ten (10) years of progressive experience in organizational change management, business transformation, or related fields within complex, matrixed organizations, preferably in healthcare or similarly regulated environments
Minimum five (5) years of leadership experience managing professional staff and/or cross-functional initiatives
Demonstrated success leading large-scale enterprise transformation initiatives
Strong expertise in stakeholder engagement, sponsorship alignment, communications strategy, training design, and adoption measurement
Proven ability to integrate change management into project management and performance improvement methodologies
Excellent leadership, influence, and negotiation skills
Strong business acumen, systems thinking, and strategic problem-solving abilities
Excellent presentation, written, verbal, and interpersonal communication skills
Strong facilitation and executive consulting skills
Advanced proficiency with change management tools, dashboards, and reporting systems
Preferred
Master's degree preferred
Prosci certification preferred
Company
Memorial Hermann Health System
Advancing Health. Personalizing Care.
10001+ employees
H1B Sponsorship
Memorial Hermann Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (6)
2023 (11)
2022 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$5MKey Investors
The John M. O'Quinn FoundationBlue Cross and Blue Shield of Texas
2022-08-02Grant· $5M
2022-07-07Grant
Leadership Team
Michael Roussos
SVP, President of Academic Hospitals and CEO, Memorial Hermann-Texas Medical Center Campus
David Wong, MD
Director, Virtual Health Product Management
Recent News
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