Marketing Content Specialist jobs in United States
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Closinglock · 9 hours ago

Marketing Content Specialist

positionAustin, TX
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Closinglock is modernizing the real estate world’s way of transferring information and funds to eliminate wire fraud. The Marketing Content Specialist will develop high-impact, customer-facing content that supports onboarding, usage, and long-term success with Closinglock’s products.

FinTechFraud DetectionInformation TechnologyPropTechReal EstateSoftware

Responsibilities

Create customer-facing content that supports onboarding, adoption, and product usage, including:
Product one-pagers and quick-start guides
Customer-ready decks and presentations
Knowledge-base articles and help content
Short-form and long-form product training videos
Translate product features and workflows into clear, benefit-driven content that helps customers be successful
Plan, script, and record training and educational videos, including screen recordings and on-camera walkthroughs
Edit and produce videos suitable for a knowledge base, email, or in-app distribution
Maintain a consistent visual and tonal style across customer content
Use Canva templates (and existing brand guidelines) to design polished, on-brand content quickly and efficiently
Collaborate with Marketing to evolve templates as needed while maintaining consistency
Work with Customer Success and Product Marketing to identify common customer questions, friction points, and training needs — and turn them into content
Continuously improve and update content based on product changes and customer feedback

Qualification

Content creationVideo productionCanva proficiencyCustomer educationInterest in customer experienceCollaborationOrganizational skillsFeedback openness

Required

1+ years of experience in a content creation, enablement or customer education role (B2B SaaS preferred)
Exceptional writing and editing skills; able to simplify complex concepts and write clearly for customers
Strong design sensibility and experience creating content using Canva or similar tools
Comfortable and confident being on camera to create training and educational videos
Experience creating instructional, educational, or enablement content (product, customer, or training content strongly preferred)
Organized and self-directed — able to manage multiple content projects at once
Collaborative mindset and openness to feedback
Interest in customer experience, product adoption, and lifecycle marketing

Benefits

Equity compensation
Medical, dental, vision, and life insurance
Unlimited PTO
401(k) match
Maternity/paternity leave
Fully-subsidized downtown parking
Weekly lunch stipend
Full access to onsite gym and locker rooms
Monthly team get-togethers (Lunches, social events, sports outings, etc)

Company

Closinglock

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Closinglock is the secure platform that protects real estate closings.
dateFounded in 2017
location
Austin, Texas, USA
people-size51-200 employees
web-link
https://www.closinglock.com

Funding

Current Stage
Growth Stage
Total Funding
$50M
Key Investors
Sageview CapitalHeadlineLiveOak Ventures
2025-01-30Series B· $34M
2024-01-26Series A· $12M
2022-08-16Seed· $4M

Leadership Team

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Andy White
Founder and CEO
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Abigail White
Cofounder
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