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OneStream Software · 1 day ago

Deal Desk Manager, Renewals

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $113K/yr

5+ years exp

OneStream Software is a company that focuses on transforming finance operations with its enterprise finance platform. The Deal Desk Manager, Renewals will manage the end-to-end renewal process, partner with internal teams to ensure seamless contract renewals, and provide strategic deal advisory and forecasting support.

Artificial Intelligence (AI)FinanceFinancial ServicesInformation TechnologySoftware

Growth Opportunities

No H1B

Responsibilities

Provide end-to-end renewal execution support

Maintain knowledge of commercial negotiation, renewal execution, support on transactional steps related to renewals

Coordinate renewal activities, including timely communication with customers, sending renewal quotes, and addressing any questions or concerns

Collaborate with internal teams (Customer Success, Sales, Revenue Operations) to ensure a seamless renewal process for clients

Ensure all renewals are processed accurately and in a timely manner, maintaining detailed records of contract changes and updates

Partner on deal strategy and commercial negotiations for large, complex renewals

Negotiate terms, pricing, and contract terms with clients to reach mutually beneficial agreements

Create a streamlined set of best practices for commercial structures and ensure adherence to those practices through training, automation and deal reviews

Provide Leadership with financial models and evaluation of deal economics, commercial terms and conditions and operational requirements to present risk/reward profile for opportunities

Make recommendations to account teams and Sales leaders based on competitive and market data, industry trends and other available knowledge base tools

Ensure Revenue recognition policies are understood, as well as financial and revenue risk for non-standard deals

Lead non-standard deal structuring (pricing, terms, payment schedules), review and approval in collaboration with other key stakeholders across Sales, Sales Operations, Revenue Accounting, Legal, FP&A, and if appropriate, Professional Services

Manage the queue of quotes to assure timely processing of approvals

Maintain accurate records of client interactions, renewal statuses, and forecasted revenue

Provide renewal forecasting support by accurately scrubbing renewals 12 months in advance of expiration date

Report out on a regular weekly, monthly, and quarterly cadence to key stakeholders, with a strong analytical approach

Qualification

Deal desk experienceCommercial negotiationSalesforce.com proficiencyRevenue recognition principlesFinancial modelingAnalytical skillsCommunication skillsTeam collaborationProblem-solving skills