5.11 · 1 month ago
Part-Time Retail Shift Leader
Richfield, Minnesota, United States
Full-time, Part-time
Onsite
New Grad, Entry Level
$16.34/hr - $21/hr5.11 is a company focused on inspiring adventure through their outdoor gear. They are seeking a Retail Shift Leader who will ensure smooth operations during shifts and deliver exceptional customer service while leading and coaching team members.
ApparelWholesale
Responsibilities
Deliver exceptional customer service, guiding team members to make every customer interaction special
Lead by example, assisting with customer needs, handling escalations professionally, and encouraging teamwork
Support daily operations, including restocking, merchandising, and ensuring a clean, organized environment
Coach and develop team members, helping them enhance their product knowledge and customer service skills
Assist in meeting sales goals and tracking performance metrics for each shift
Qualification
Required
Deliver exceptional customer service, guiding team members to make every customer interaction special
Lead by example, assisting with customer needs, handling escalations professionally, and encouraging teamwork
Support daily operations, including restocking, merchandising, and ensuring a clean, organized environment
Coach and develop team members, helping them enhance their product knowledge and customer service skills
Assist in meeting sales goals and tracking performance metrics for each shift
Passion for customer service and a dedication to delivering an exceptional experience
An engaging and energetic personality, that promotes a vibrant and welcoming atmosphere
Interest in technical outdoor gear— so you can connect with our customers and showcase our products authentically
Problem-solving skills and the drive to provide complete, practical solutions for customers
Engaging: Friendly, approachable, and committed to supporting team and customer needs
Energetic: Driven to get things done and inspire others to do their best
Grit: Resilient and passionate about achieving team goals
Competitive: Always looking to improve and raise the bar for customer service
Assertive: Confident with a strong sense of self and values
Benefits
Competitive hourly wage with performance incentives.
Employee discounts on 5.11 gear—outfit yourself and get ready for adventure.
Opportunities for career advancement within a supportive, team-oriented culture.
The chance to be a part of something bigger than retail: we are in the business of inspiring adventure.
Company
5.11
Pioneer of purposeful-built technical apparel, footwear and gear.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-01Acquired
Leadership Team
F
Francisco Javier Morales
Executive Chairman & Co-Founder
Recent News
Orange County Business Journal
2025-06-01
Orange County Business Journal
2025-05-16
Orange County Business Journal
2022-02-05
Company data provided by crunchbase