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Chase · 3 months ago

Senior Lead Site Reliability Engineer

1111 Polaris Pkwy, Columbus, OH, 43240, US

Full-time

Onsite

Senior Level, Lead/Staff

5+ years exp

JPMorgan Chase is seeking a Senior Lead Site Reliability Engineer to join their Infrastructure Platforms team of Corporate Technology. In this role, you will define non-functional requirements and availability targets for services, ensuring they are integrated into the design and test phases, while also measuring customer experience through effective service level indicators.

BankingFinancial Services

Responsibilities

Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance

Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues

Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team

Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt

Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations

Evolves and debug critical components of applications and platforms

Provides comprehensive and ongoing guidance, tools, and solutions to support the firms’ growth

Makes significant contributions to JPMorgan Chase’s site reliability community via internal forums, communities of practice, guilds, and conferences

Qualification

Site Reliability EngineeringObservability ToolsSoftware Engineering ConceptsTechnical ProcessesCommunication Skills

Required

Formal training or certification on software engineering concepts and 5+ years applied experience

Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform

Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc

Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines

Ability to communicate data-based solutions with complex reporting and visualization methods

Ability to anticipate, identify, and troubleshoot defects found during testing