PNC · 3 weeks ago
System Reliability & Support Specialist (ETL Informatica Production Support)
Miamisburg, OH
Full-time
Onsite
Entry, Mid Level
$52K/yr - $104K/yr
2+ years expPNC is a financial services company focused on delivering the best experience for its customers. They are seeking a System Reliability & Support Specialist to support applications related to Mortgage and Home Equity loans, ensuring system stability and compliance through monitoring, maintenance, and troubleshooting.
BankingFinanceFinancial Services
No H1B
Responsibilities
Monitor, maintain and support systems and software to ensure stability and compliance to technology standards
Performs maintenance, including installation of patches and upgrades
Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention
Monitors systems availability, performance, and capacity against baseline metrics and reports trends
Develops in depth knowledge of supported systems and applications
Performs application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards
Qualification
Required
ETL Informatica
API Services
Dynatrace
ServiceNow
Jira
Big Panda
uDeploy
Jenkins
BitBucket
SQL Developer
OCP (OpenShift Container Platform)
SQL
.NET
C#
Exadata
Mong
Oracle
Monitor, maintain and support systems and software to ensure stability and compliance to technology standards
Performs maintenance, including installation of patches and upgrades
Incident detection, resolution and/or escalation
Participation in root cause analysis and correction resulting in prevention
Monitors systems availability, performance, and capacity against baseline metrics and reports trends
Develops in depth knowledge of supported systems and applications
Performs application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
Application Development
Business Management
Customer Solutions
Design
ETL (Informatica)
Group Problem Solving
IT Production Support
Process Improvements
Release Management
Software Solutions
Troubleshooting
User Experience (UX) Design
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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