The Kraft Group & Affiliates ยท 6 days ago
Employee Relations Manager
Foxborough (Foxboro), MA
Full-time
Onsite
Mid Level
4+ years expThe Kraft Group & Affiliates is seeking an Employee Relations Manager responsible for managing employee and labor relation issues. The role involves collaborating with HR managers and business leaders to resolve employee complaints, conducting investigations, and ensuring compliance with labor regulations.
Responsibilities
Collaborate with human resource managers and business unit leaders to timely respond to employee issues and complaints. Conduct comprehensive investigations, following our case management and process protocols, into complaints or concerns. Operate as the primary investigator and case manager when issues have been escalated beyond the local management open door policy. Communicate as needed with the division leader, business unit management, human resources and legal, as needed
Provide guidance and counsel to managers and Human Resource Managers on employee disciplinary and corrective actions to ensure consistency and equity while reducing overall risk resulting from an investigation or other issues, as needed. Guide programs of alternative dispute resolution through a successful completion including oversight of all adverse action including final written warnings and terminations
Lead all binding arbitration initiatives with the advice of legal counsel and collaborating with human resources and management
Ensure accurate and complete documentation is maintained in a centralized, secured repository for all investigations and disciplinary actions. Maintain accurate timelines of all investigations and complaints/requests. These systems include but are not limited to our Case Management System and Legal Ticketing System. Ensure Weekly Reporting and documentation of guidance is provided to key stakeholders
Adjudicate employee appeals of disciplinary action through investigation of relevant data with managers Human Resources Managers. Provide regular reporting on appeals metrics and identify trends for proactive remediation
Track and monitor trends in discipline and complaints; proactively develop guidance for managers and human resources. Provide advice and counsel to management and employees on human resource practices to maintain a positive employee and labor relations environment
Assist with or facilitate all required training pertaining to dispute resolution and employee relations practices. Use Employee Relations Data Analysis to determine if proactive communication or training would benefit the organization
Special projects and assignments as business dictates
Responsible for creation, maintenance and control of all personally identifiable information or any other information protected by Confidentiality and Privacy Standards, in accordance with Mass Regulations on Personal Identity Regulations and HIPAA
Qualification
Required
Bachelor's degree required, Human Resources, Criminal Justice or Pre-Law preferred
4+ years of experience, HR Related Preferred
Must demonstrate confidentiality and discretion
Strong listening and communication skills
Must have attention to detail and focused concentration
Must be able to learn new tasks and complete tasks independently
Must be able to make timely decisions in the context of the workflow
Must possess strong organizational skills, ability to multi-task and responsiveness
Company
The Kraft Group & Affiliates
In 1965, Robert Kraft graduated from the Harvard Business School and began laying the foundation for starting companies based on working with customers in a highly personalized way.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Eileen Casey
Chief Tax Officer
Joey Cohen
Partnerships Coordinator
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