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St. Croix Hospice · 3 weeks ago

Regional Director of Clinical Operations - Hospice

Elk Grove Village, IL

Full-time

Onsite

Lead/Staff, Director/Executive

$102K/yr - $156K/yr

2+ years exp

St. Croix Hospice is dedicated to guiding patients and families through the end-of-life journey with compassionate care. The Regional Director of Clinical Operations is responsible for overseeing hospice clinical services, ensuring quality care, and managing clinical teams to meet organizational goals.

Health Care

Responsibilities

Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel

Participates in operational planning and budgeting

Provides guidance and counseling to Manager of Clinical Services to assist them in continually improving all aspects of hospice care services, provided through organization personnel

Assists Manager of Clinical Service in managing clinical teams and planning

Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated

Assists the Administrator in the preparation and administration of the organization's budget

Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses

Evaluates performance of Manager of Clinical Service

Assists the Manager of Clinical Services to develop skills and techniques in evaluating the performance of clinicians

Hires, evaluates, and terminates organization personnel

Works with the Manager of Clinical Services to conduct annual evaluations on clinicians, or more frequently if indicated

Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities

Assures proper maintenance of clinical records in compliance with local, state and federal laws

Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services

Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated

Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel

Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization

Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures

Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the CHAP Home Care standards

Stays informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel

Promotes hospice referrals in the health care community

In the absence of the Administrator, the Regional Director of Clinical Services will become the acting Administrator and will be vested with authority to act in behalf of the Administrator

Performs other duties as assigned

Qualification

Registered NurseSupervisory experienceBusiness management knowledgeCHAP standards knowledgeCommunication skillsMarketing skillsCustomer service skillsProblem-solving skills