Amazon Web Services (AWS) · 1 day ago
Principal Customer Solutions Manager , Strategic Accounts - Atlas District
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$164K/yr - $284K/yr
7+ years expAmazon Web Services (AWS) is seeking an exceptional Principal Customer Solutions Manager for one of the world's largest and most innovative Foundation Model Providers on AWS. In this pivotal role, you will help drive cloud transformations, tackle extraordinary technical and business challenges, and influence the development of advanced AI systems.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Help solve the customer’s challenges through new ideas, tools and mechanisms
Drive the effective use of mechanisms to improve migration and adoption velocity and our customer’s ability to operate systems at scale on AWS, reducing their time to benefit
Understand the Executive and Functional Leader business priorities and work closely with the Account Manager (AM) and rest of the account team to identify and pursue additional commercial opportunities and accelerate the realization of Total Opportunity Spend (TOS) and Total Addressable Spend (TAS)
Establish business, program and change management credibility in the sales process to help win new opportunities
Support onboarding of the greater AWS organization (e.g. Executive Sponsors, Service Teams, ProServ, Specialists), and implement the mechanisms best-suited to pursue active opportunities or resolve priority issues
Enable a smooth transition between commitment and execution, program managing work streams across people, process and technology
Ensure alignment between customer, AWS and Partners and trigger the right AWS capabilities at the right time to address barriers or gaps
Embed an Agile way of working to improve productivity surfacing barriers early and focusing on what will make a difference
Capture best practices for cloud journey and migration acceleration and continuously enhance best practices repositories
Qualification
Required
7+ years of senior customer facing role experience
10+ years of leading complex, large-scale, IT, technical or engineering programs experience
Bachelor's degree in Science, Technology, Engineering, Math, or a related field
Experience in leading complex, large-scale, IT, technical or engineering programs
Experience working with current technologies (especially cloud)
Travel up to 25% of the time
Preferred
PMP/SCRUM/Agile certification or are you SAFe certified
Knowledge of the software development/engineering lifecycle from conception to delivery
Experience implementing AWS/cloud services
AWS certification, such as, AWS Solutions Architect, or a similar cloud certification
Master of Business Administration
Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-09
2026-01-08
Company data provided by crunchbase