CHA Hollywood Presbyterian Medical Center · 8 hours ago
Receptionist
Los Angeles, CA
Full-time
Onsite
Entry Level
1+ years expCHA Hollywood Presbyterian Medical Center is a healthcare facility seeking a Receptionist. The role involves answering calls, assisting patients, and managing documentation related to patient billing and financial assistance.
Health CareHospitalMedical
Responsibilities
Answer incoming Business Office calls. Provide assistance to patients, other departments or anyone that presents to the receptionist desk. Respond to subpoenas and other requests for patient billings. Supports department/medical center staff by providing requested/required documentation. Enter all correspondence from insurance companies and patients in the computer
Demonstrates the ability to greet patients in a courteous and professional manner, ascertain the reason for their visit and/or call, and initiate resolution
Maintains patient financial assistance applications
Manages requests for copies of itemized bills by insuring proper authorizations and fees are received, requesting files for copying, and providing documents in a timely manner
Responds to staff/management/departments requests for information (i.e., POS printouts, copies of insurance cards, etc.) in a timely manner
Maintains employee’s activity log
Assists biller with clerical support
Assists management in special projects
Updates computer system to reflect activity performed
Demonstrates a complete understanding of department equipment and proper usage
Qualification
Required
High School Diploma
Ability to communicate effectively verbally and in writing
Must be able to work in a union environment
One or more years of receptionist experience in a hospital setting
Ability to operate all department equipment and software programs
Current Los Angeles County Fire Card required (within 30 days of hire)
Assault Response Competency (ARC) required (within 30 days of hire)
Preferred
Bilingual (English/Spanish)
Company
CHA Hollywood Presbyterian Medical Center
CHA Hollywood Presbyterian Medical Center is a full-service, acute care hospital. It serves multicultural communities with quality medical.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jamie Yoo
Chief Executive Officer
Robert Allen
President and CEO
Recent News
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