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CPS Energy · 1 day ago

Community & Engagement Program Manager

San Antonio, TX

Full-time

Onsite

Mid, Senior Level

CPS Energy is a company committed to enhancing the lives of the communities they serve. The Community & Engagement Program Manager is responsible for supporting the business unit's Executive Leader and project teams by coordinating resources and activities, managing business operations analytics, and facilitating effective planning and project management.

EnergyLogisticsRenewable Energy

Responsibilities

Supports the business unit's leadership team by leading efforts to monitor the performance of the organization against key goals. Includes the design, implementation and ongoing management of critical performance reporting and delivery across the leadership team

Provides support to the leadership team in coordinating meetings and events and ensures that leadership attention and focus are on the most important areas for success

Performs analytics to provide input into business strategies, goal setting and continuous improvement

Manages department records as the Records Retention Liaison, is responsible for maintaining the business continuity plan, develops and documents business processes, and works with leadership to create and update department business plan, annual budget and resource plans

Consults, influences, and contributes to the development, management and implementation of departmental strategies and programs

Develops solutions to critical business issues and presents alternatives

Leads (or assists as needed) and executes special projects, initiatives, research and studies for the Executive Leadership Team

Effectively shares ideas, knowledge, or experience by means of mentoring, training, and other collaboration with team members at all levels

Establishes collaborative and strong relationships with operational leaders and decision makers throughout the organization and effectively represents the organization in varying assignments

Coordinates and assists in facilitation of division strategic planning and the development of departmental goals and objectives, to include effective communication of issues and recommended strategies/tactics

Ensures the integration of sound project management principles and practices into all projects

Works with internal stakeholders to standardize and automate (where possible) reports and their distribution

Oversees reporting, lessons learned and process improvement tracking for events

Ability to work from assigned work location and other locations as needed

Performs other duties as assigned

Qualification

Data analysisCustomer serviceProject managementMicrosoft OfficeCommunity impact project managementProfessional certificationTeam buildingInterpersonal skillsCommunication skillsRelationship building

Required

Proficient experience in a related field

Demonstrated ability to facilitate team building with employees across various disciplines and at all levels, including ability to engage people in productive activities without formal authority

Extensive experience in customer service or community impact project management

Strong interpersonal skills essential and ability to handle competing priorities

Manage all phases of a project following established methodology with a considerable amount of autonomy

Ability to execute on corporate and business unit strategies

Advanced understanding of reporting requirements and tools

Demonstrated ability and desire to help individuals and team achieve increased competencies and effectiveness levels

Valid driver's license

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling

Perform work activities in office

Bachelor's degree in Business, Finance, Mathematics, Engineering or related field from an accredited university or relevant work experience can be substituted in lieu of degree

Preferred

Professional Certification, such as PHR/SPHR, SHRM -CP, CPA, CFA, PMP, Six Sigma/LEAN or other related certifications

Demonstrated ability to effectively communicate complex ideas and analysis verbally, in written format, and in presentation format for audiences at every level of the organization

Demonstrated track record of achievement