HighRes Biosolutions · 1 month ago
Associate Robotic Automation Engineer
Beverly, MA
Full-time
Hybrid
New Grad, Entry Level
$73K/yr - $83K/yrHighRes Biosolutions is seeking an Associate Robotic Automation Engineer to join their Lab Automation engineering team at their headquarters in Beverly, Massachusetts. This role combines technical expertise with exceptional customer service to deliver seamless laboratory automation solutions, including configuring, deploying, and supporting robotic systems for life sciences clients.
BiotechnologyConstructionRobotics
Responsibilities
Configure and deploy laboratory automation solutions, including robotic arms, scheduling software, and integrated devices
Execute Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT)
Troubleshoot field issues in collaboration with engineering, software, and support teams
Configure relational databases for laboratory scheduling applications
Maintain deployment documentation and drive process improvements
Diagnose and resolve technical challenges in deployed systems
Serve as the professional face of HighRes during on-site client engagements
Deliver comprehensive training on robotic systems ranging from single arms to room-scale platforms
Build trusted client relationships by understanding workflows and anticipating needs
Translate technical concepts into clear language for diverse audiences
Maintain responsive, professional communication throughout the customer journey
Qualification
Required
Bachelor's degree in a technical discipline (Computer Science, Robotics, Engineering, or related field)
Genuine passion for automation and robotics technology
Interest and ability in software development
Basic proficiency in C# or other object-oriented programming languages
Professional demeanor and ability to represent the company with clients
Exceptional written and verbal communication skills across diverse audiences
Ability to travel up to and sometimes exceeding 40% annually at client locations domestically and internationally
Current driver's license and valid passport
Personal transportation for regional travel
Comfortable working in laboratory and technical environments
Capable of lifting up to 50 pounds and standing for extended periods
Preferred
Experience in customer-facing technical roles (deployment engineering, technical support, field service)
Background in customer service, hospitality, or client success
Understanding of robotic arm technologies and laboratory automation software
Familiarity with networking protocols (TCP/IP) and serial communications
Basic mechanical and electrical troubleshooting skills
Experience documenting software issues and technical logs
Strong organizational and time management abilities
Adaptability to fluctuating workloads and evolving customer expectations
Problem-solving mindset with attention to detail
Company
HighRes Biosolutions
HighRes Biosolutions provides design and construction of innovative robotic systems.
Founded in 2004
201-500 employees
H1B Sponsorship
HighRes Biosolutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (3)
2022 (3)
2021 (5)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
$2.48M2015-07-21Series Unknown· $2.48M
2015-05-01Acquired
Leadership Team
Ira Hoffman
Chief Executive Officer
Lou Guarracina
Founder and CTO
Recent News
2025-10-14
Google Patent
2025-05-04
Google Patent
2025-02-12
Company data provided by crunchbase