Oracle · 1 month ago
Principal Support Engineer
Nashville, TN, United States
Full-time
Onsite
Senior Level, Lead/Staff
6+ years expOracle is a leading technology company, and they are seeking a Principal Support Engineer to join their Support organization. The role focuses on delivering post-sales support and solutions while advocating for customer needs and resolving inquiries and technical questions.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
No H1B
Responsibilities
Deliver post-sales support and solutions to the Oracle customer base
Resolve post-sales customer inquiries via phone, web conferencing, and electronic means
Provide expert advice and assistance to customers and Oracle employees on a diverse range of customer situations and escalated issues
Qualification
Required
6 to 10+ years of experience in a support role
Ability to read, write, and speak English
Experience in delivering post-sales support and solutions
Ability to resolve post-sales customer inquiries via phone, web conferencing, and electronic means
Technical knowledge regarding the use of and troubleshooting for Electronic Support Services
Experience in facilitating customer relationships with Support
Ability to provide expert advice and assistance on a diverse range of customer situations and escalated issues
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
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