Genisys Credit Union ยท 1 month ago
Call Center Representative - Full Time
Corporate, Auburn Hills, MI, US
Full-time
Hybrid
New Grad, Entry Level
0+ years expGenisys Credit Union is a financial institution that values its employees and offers a supportive work environment. They are seeking a motivated Call Center Representative to interact with members, process requests, and promote Credit Union products and services.
Finance
Responsibilities
Interact with members via phone, e-mail, chat and other media as appropriate
Answer member questions concerning their accounts and Credit Union services
Promote the sale of Credit Union products and services
Provide members with information necessary to make informed decisions regarding their financial transactions
Process a variety of member transactions such as check orders, balance information, fee disputes, etc
Qualification
Required
High school graduate or equivalent
Up to two years of customer service experience
Strong typing abilities
Good verbal public relations skills
Communicate verbally and in writing
Able to operate calculator, word processor, and related computer applications
Well organized
Strong commitment to cross selling and overcoming objections when cross selling applicable products and services
Maintain confidentiality of member data
Preferred
sales/retail sales experience preferred
Benefits
Paid Time Off
Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
Tuition Reimbursement Program
Holiday pay at 8 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
Company
Genisys Credit Union
Banks & Credit Unions, Loan, Mortgage
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Nathan Davidson
CFO
Recent News
2021-12-29
Company data provided by crunchbase