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Exceptional Care for Children · 2 months ago

PT Evening and Weekend Receptionist

11 Independence Way, Newark, DE 19713, USA

Full-time

Onsite

New Grad, Entry Level

Exceptional Care for Children is seeking an Evening/Weekend Receptionist responsible for providing a positive first impression to visitors and managing phone communications. The role includes assisting with administrative and clerical duties, maintaining cleanliness in nursing stations, and ensuring compliance with laws and regulations.

Health CareNon ProfitWellness

Responsibilities

Responsible for providing a positive first impression to visitors, including courteously greeting guests and seeing that they are attended to

Verifies visitor log to ensure responsible party approval for visitor/guest

Answers telephones. Takes and relays messages or pages personnel as appropriate. Assists with follow-up calls and communications including assisting with securing staffing and scheduling resident appointments as needed

Assists with maintaining overall orderliness and cleanliness of Nursing Stations and Charting Areas

Provides clerical and administrative support as needed

Maintains an inviting reception/lobby area appropriate for guests and visitors

Works to continuously improve the quality of care of each resident

Complies with laws and regulations applicable to position and act in accordance with Exceptional Care for Children's Corporate Compliance Program

Conduct self in a professional manner consistent with the core values and mission of Exceptional Care for Children

Follows facility dress and hygiene policies

Attend staff meetings as required by supervisor

Initiative in performing duties assigned and upholding the organizational mission

Serve on organizational committees and events as assigned

Participate in department quality improvement activities

Treats all residents, visitors, vendors and staff with courtesy

Attends and participates in in-service training, performance improvement committees and other meetings as scheduled and directed

Knows and follows facility safety rules

Demonstrates proper use of equipment. Reports equipment needs or repairs

Follows facility smoking policy

Reports and documents any incidents or accidents of residents, staff, or visitor to the appropriate facility personnel

Reports all hazardous conditions/equipment to Administrator

Performs duties, which may involve transportation of residents, as assigned in Facility Disaster Plan

Uses required protective equipment

Follows infection control standards, policies, and procedures

Knows Resident Rights. Helps residents exercise and/or protect their rights

Ensures that resident/responsible party concerns are addressed

Maintains confidentiality of resident information

Follows and adheres to ECC's policies and procedures implementing HIPAA requirements for the privacy and security of protected health information

Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks. Highest Level of HIPAA authorization approved

Reports all suspected violation of company's HIPAA policies or procedures to the Compliance Officer

Assists with special facility programs and events, when applicable

Performs all other duties as assigned and consistent with level of preparation and experience as directed by facility management

Qualification

ClericalAdministrative supportEffective communication skillsPrioritization skillsEnglish proficiencyInterest in pediatric carePositive interpersonal skills