System Support Analyst I - US Banking Applications jobs in United States
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FIS · 3 weeks ago

System Support Analyst I - US Banking Applications

FIS is a leading fintech solutions provider that serves various markets and clients globally. They are seeking a System Support Analyst I to administer product requirements for US Banking Applications, ensuring quality and utilization of FIS software products meets client needs. The role involves deploying new technologies, maintaining system performance, troubleshooting issues, and training personnel on system usage.

BankingFinancial ServicesFinTechPayments
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H1B Sponsor Likelynote

Responsibilities

Deploy release of new technologies as well as design, install, configure, maintain and integrate system testing performance of PC/server operating systems, related utilities and hardware
Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products
Controls user access and passwords
Proposes and implements system enhancements that will improve reliability and performance of system
Monitors usage and performance
Trains personnel on system usage
Troubleshoots server, software and hardware issues
Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs
Researches, evaluates and recommends software and hardware products
Supports Web access and electronic messaging services and maintains a secure systems environment
Provides new hardware specifications to users based on application needs and anticipated growth
Other related duties assigned as needed

Qualification

US banking experienceTeller Deposits experienceLending applications experienceServiceNow (SNOW)Customer service orientationAnalytical skillsOrganizational skillsTime managementProblem-solving skillsCommunication skills

Required

Prior US banking or finance related experience
Customer service oriented; advocates on behalf of our clients
Strong analytical skills
Organizational and time management skills required (ability to juggle multiple priorities at a time)
Self-starter with proven ability to work independently
Good oral and written communication skills
Strong problem-solving skills

Preferred

Personal banking or mobile banking experience
Experience in Teller Deposits and Lending roles and applications
Previous experience using SNOW (ServiceNow) is desirable

Benefits

Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits

Company

FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.

H1B Sponsorship

FIS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Public Company
Total Funding
$10.5B
Key Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity

Leadership Team

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Douglas McAllister
CEO | FIS Automotive Market Partner
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Stephanie Ferris
CEO and President
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Company data provided by crunchbase