FIS · 3 weeks ago
System Support Analyst I - US Banking Applications
FIS is a leading fintech solutions provider that serves various markets and clients globally. They are seeking a System Support Analyst I to administer product requirements for US Banking Applications, ensuring quality and utilization of FIS software products meets client needs. The role involves deploying new technologies, maintaining system performance, troubleshooting issues, and training personnel on system usage.
BankingFinancial ServicesFinTechPayments
Responsibilities
Deploy release of new technologies as well as design, install, configure, maintain and integrate system testing performance of PC/server operating systems, related utilities and hardware
Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products
Controls user access and passwords
Proposes and implements system enhancements that will improve reliability and performance of system
Monitors usage and performance
Trains personnel on system usage
Troubleshoots server, software and hardware issues
Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs
Researches, evaluates and recommends software and hardware products
Supports Web access and electronic messaging services and maintains a secure systems environment
Provides new hardware specifications to users based on application needs and anticipated growth
Other related duties assigned as needed
Qualification
Required
Prior US banking or finance related experience
Customer service oriented; advocates on behalf of our clients
Strong analytical skills
Organizational and time management skills required (ability to juggle multiple priorities at a time)
Self-starter with proven ability to work independently
Good oral and written communication skills
Strong problem-solving skills
Preferred
Personal banking or mobile banking experience
Experience in Teller Deposits and Lending roles and applications
Previous experience using SNOW (ServiceNow) is desirable
Benefits
Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
H1B Sponsorship
FIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Recent News
2026-01-08
Business Standard India
2026-01-08
2026-01-07
Company data provided by crunchbase