The Car Park ยท 3 weeks ago
On Call Support Technician I 26108
Louisville, KY
Full-time
Onsite
Entry Level
$17/hr - $17/hr
1+ years expThe Car Park is a rapidly growing parking and transportation company operating over 500 locations across the United States. They are seeking an On Call Support Technician I to provide excellent customer service by assisting parking customers with entry and exit issues and monitoring parking systems.
ConsultingFacilities Support ServicesParking
Responsibilities
Assist guest, valets, and monthly parkers, with entry and exits into and out of garages when the help button is pressed in the lane
Direct communication with Field and Ambassador Staff for events, incidents, and equipment issues
Monitor camera surveillance and parking systems in all area parking garages, and lots
Test garage and elevator intercoms and manage garage space counts
Answer general questions about ticket fees, on-street parking hours, and events over the phone
Qualification
Required
Excellent customer service skills
High proficiency with Windows 10 or similar operating systems
Must possess excellent communication skills: written and oral
Being able to type 30+ words per minute is recommended
Punctuality and trustworthy
Ability to multitask
High School diploma or greater
1+ years in customer service, sales, or telemarketing experience
Benefits
14 days of Recharging your Battery (PTO)
Paid Parental Leave
Volunteer Time Off (VTO)
Paid holidays
Bereavement
Medical, Dental, Vision
Flexible and health spending accounts
Short term disability
Critical illness and accident benefits
Life insurance, tuition reimbursement
401(k) and more are available to eligible Team Members
Company
The Car Park
The Car Park is a parking management company that manages and owns parking facilities.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2024-12-11
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