Proper Sky - Managed IT Services · 3 weeks ago
Senior Project Engineer (Tier 3)
Abington, PA
Full-time
Hybrid
Senior Level
7+ years expProper Sky is a managed IT services company that emphasizes impactful work and professional growth. The Senior Project Engineer (Tier 3) is responsible for delivering complex technical projects and providing mentorship to the engineering team while collaborating with project managers to ensure successful project execution.
Cyber SecurityInformation ServicesInformation TechnologySoftware
Responsibilities
Execute defined scopes of work with minimal oversight, ensuring technical accuracy, security alignment, and documented results
Collaborate with Project Managers and/or the Director of Service Operations to provide accurate estimates, identify technical risks, and deliver tasks on time
Provide status updates on assigned project tasks and collaborate closely with Project Managers, Engineers, and Service Managers
Identify risks or blockers during project execution and escalate appropriately
Own complex project workstreams such as cloud migrations, advanced networking/security deployments, M365/Azure transformations, and Intune/Autopilot rollouts
Provide accurate and timely technical documentation, implementation plans, and client-facing deliverables
Participate in the technical project process from kickoff through completion, ensuring all milestones, scope, and deadlines are met
Coordinate with other project resources (Tier 1 and Tier 2 engineers, support staff, vendors, etc)
Ensure all project documentation, testing, and client communications are accurate and complete
Serve as the final escalation point for high-priority or unresolved issues passed up from Tier 1 and Tier 2 engineers
Actively coach and upskill Tier 1 and Tier 2 engineers through side-by-side troubleshooting, knowledge-sharing, and technical walkthroughs as the opportunity presents itself
Develop troubleshooting guides and documentation to reduce repeat escalations
Architect solutions as assigned by the Project Manager. Ensuring scalability, security, and alignment with client business goals
Contribute to the development and enforcement of Proper Sky’s best practices, security baselines, and compliance frameworks (CIS v8, NIST, HIPAA, etc)
Qualification
Required
7+ years of relevant hands-on IT support experience in a helpdesk, MSP, or technical support environment
Microsoft Cloud & Azure Expertise - Advanced, hands-on administration of Microsoft 365 and Azure, including Azure AD, hybrid identity, Azure IaaS/PaaS, security tooling, and tenant-level architecture decisions
Endpoint Management – Deep, real-world experience with Intune and Autopilot, including device provisioning, compliance policies, conditional access integration, and zero-touch deployment at scale
Networking & Security – Strong enterprise networking (routing, switching, VLANs, firewalls, VPN/SD-WAN), with applied knowledge of frameworks (CIS, NIST, HIPAA) and tools (EDR, SIEM)
Strong verbal and written communication skills
Ability to manage multiple tasks and prioritize in a fast-paced environment
Self-starter with a continuous learning mindset
Team player with mentoring capabilities
Highly organized, detail-oriented, and customer-service driven
Preferred
Microsoft Azure Solutions Architect Expert
Microsoft 365 Security Administrator
Endpoint Administrator (Intune/Autopilot)
Advanced networking or security certifications (CCNP, CISSP, CISM, PMP)
Familiarity with backup systems, EDR platforms, and RMM tools
Experience with ConnectWise Manage, Automate, ScreenConnect, or similar tools
Company
Proper Sky - Managed IT Services
Elevate your IT and finally get freedom to focus.
11-50 employees
H1B Sponsorship
Proper Sky - Managed IT Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase