Adventist Health Portland · 1 month ago
Billing Follow Up Associate
Adventist Health Portland is a faith-based, nonprofit health system serving communities on the West Coast and Hawaii. The Billing Follow Up Associate will communicate with patients and third-party payers to ensure appropriate reimbursement, as well as manage billing and collection processes.
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Responsibilities
Communicates with patients, government agencies and third party payers to gather, process and record information to receive appropriate reimbursement
Communicates with departments for charge information, coding updates, and other information for claim appeals
Completes billing and collection processes and prepares for distribution to appropriate sources
Reviews unpaid claims and obtain necessary information to resolve reimbursements
Works on routine assignments within defined parameters, established guidelines and precedents
Follows established procedures and receives daily instructions on work
Reviews, corrects and submits claims to payers
Applies developing/basic working knowledge and experience to the job
Reviews unpaid accounts, initiates correct actions to collect the accounts, and follows up on action to assure expected results is achieved
Meets or exceeds productivity and quality performance expectations
Reviews unpaid accounts and initiate collection action for past due and denied claims
Calculates write-offs and debit/credit adjustments
Provides general office support as needed
Performs other job-related duties as assigned
Qualification
Required
High School Education/GED or equivalent
Associate's/Technical Degree or equivalent combination of education/related experience
Medical billing and collections experience
Company
Adventist Health Portland
Adventist Health Portland is a health care system consisting of a 302-bed medical center, 27 medical clinics and home care and hospice services.
Funding
Current Stage
Late StageLeadership Team
Recent News
The Business Journal
2025-08-06
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