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Danone · 4 hours ago

Quality Engineer

Chatsworth, CA

Full-time

Onsite

Entry, Mid Level

$85K/yr - $90K/yr

2+ years exp

Danone North America is a purpose-driven company and an industry leader in the food and beverage category. The Quality Engineer will support the implementation of quality assurance standards and drive improvements in manufacturing processes, focusing on food safety and quality performance.

Consumer GoodsDairyFood and BeverageFood ProcessingHealth Care

Responsibilities

Provide Quality and Food Safety technical guidance and analysis to help drive improvements in manufacturing processes, sanitation processes/systems, and quality systems

Represent Quality and Food Safety for the plant’s Quality Pillar within the company’s IWS program for assigned business unit(s)

Ensure compliance with Danone Food Safety & Quality standards, ODA, FDA, and FSSC 22000 standards, and adherence to specifications. Support internal and external audit requirements. Perform necessary audit tasks and support closure of action items

Participate as a member of the Food Safety Team and assist in the development, revisions, and implementation of the Food Safety Plan

Support the Quality Management System and participate in development & review of quality and sanitation SOPs. Assist and potentially lead implementation of QFS programs

Develop, design, and conduct training and mentoring about food safety and quality topics to develop a strong quality culture

Assess and work to improve process capability across key product platforms

Compile and analyze KPIs indicative of production line health (quality performance, microbiological quality, preventive maintenance, sanitation effectiveness, etc.) and drive improvement actions

Investigate, analyze, and assess consumer and customer complaints. Develop, train, and launch the process to engage the entire manufacturing team to investigate and improve complaint processes. Ensure product non-conformances and process non-conformances are tracked and logged for corrective action into the Quality system

Develop expertise working within the various Danone ERP (SAP), WMS, LIMS, and Quality computer systems (Veeva)

Support the analysis of customer and consumer feedback to identify improvement opportunities. Drive improvement by implementing corrective actions

Provide training and mentoring to operations teams on food safety and quality related topics to develop a strong quality culture

Support the validation of cleaning effectiveness via the sanitation (“Neptune”) program

Support the development of quality and sanitation SOPs

Manage and troubleshoot non-conformances (raw materials, packaging, product, environmental monitoring, etc.) and drive root cause analysis. Assign corrective action, collaborate with supply-quality and other functions, and follow-up on completion

Support change management processes related to new products, packaging, equipment, and processes

Support and maintain FSSC 2200 requirements, including internal audits, verification activities, and documentation

Ensure compliance with all federal, state, and company food safety standards

Participate in food safety team activities and maintain accurate records

Proactively identify and resolve quality and food safety issues; participate in root cause analysis and continuous improvement

Qualification

Food SafetyQuality AssuranceStatistical Process ControlRoot Cause AnalysisSAPQuality Management SystemPCQI CertificationLEANLeadershipCommunicationInterpersonal SkillsProject Management

Required

A high school diploma or GED is required

A bachelor's degree in a science or engineering related field (Microbiology, Food Safety, Food Engineering, or similar) or other technical discipline, is required

Computer proficiency and ability to navigate various computer programs and ability to analyze the data produced, such as within SAP, MS Office products, and Smartsheet, required

Proven ability to establish, optimize and maintain world-class quality systems and teams

Prior experience using structured and data driven problem-solving techniques (RCPS, DMAIC, Six-sigma, LEAN, etc.)

Excellent communication, leadership and interpersonal skills

The ability to influence others and be a team player

The ability to develop/implement core work practices and standards that ensure excellence in quality

The ability to rapidly assess, analyze, and quickly resolve complicated quality problems with little initial information or direction and varying degrees of ambiguity

The ability to multitask and manage priorities while allocating time to long-term, quality continuous improvement projects

Strong “self-management” skills and comfortable working with minimal supervision

Established project management skills

Must bring leadership, interpersonal and communication skills required to interact with various levels of plant and corporate personnel and influence others

Willingness to work flexible schedules as needed to support 7-day per week, 24-hour per day production facilities. Work schedules could include off-shift or weekend work