Chloé · 3 weeks ago
Director Operations Distribution & Logistics - New York
Chloé is part of Richemont, a leader in the luxury sector, and is looking for a Director of Operations Distribution & Logistics. The role involves leading and implementing strategies for an efficient distribution and logistics function while ensuring compliance and continuous improvement across operations.
BeautyE-CommerceFashion
Responsibilities
Management of specific internal and 3PL sites of RNA Logistics operations through proper planning and application of procedures to meet key objectives related to: Productivity/Efficiency, Lead time, Quality, Budget, Value, Cost planning, Operating expenses, and Inventory management, including accuracy/shrink
Lead, plan, and direct continuous improvement culture and initiatives in areas of responsibility within distribution and logistics, both collaborating with and positively influencing where needed
Plan and partner with Distribution leadership team during planning process to ensure Distribution and Logistics meets business needs, process improvements, enhancements, innovations and continuously upgrading to meet market demands
Provide direction, oversight, performance, and improvement for areas of direct responsibility
Develop and implement a continuous improvement culture throughout the organization based on lean and six sigma, in order to drive value through enhancing the customer experience while maintaining financial efficiency and effectiveness of the organization. Development of key strategic initiatives to build best in class logistics organization
Maintain and gain knowledge in the luxury industry, distribution, e-commerce, and logistics through attending workshops, industry leader seminars, benchmarking, and group conferences to ensure we are forward thinking and planful for market changes
Collaborate with key brand and partner members both regionally and globally to enhance planning, accountability, and efficiency in both up and down stream processes. Collaborate with all involved on key strategic initiatives to enhance service levels for the customers in both B2B and B2C initiatives
Provide effective, regular and open two way communication on performance, opportunities, desires, and concerns to build alignment on expectations and priorities to ensure the organization is providing value to the brands and their customers. Looking for additional opportunities to continuously understand and improve the value to the brands
Create a culture of open dialogue, sound judgement, trust, enthusiasm and empowerment for all levels of the organization. Hold management team accountable to leading and exemplifying the desired culture. Ensure the Distribution and Logistics leadership team has the resources and tools to lead their teams to success
Collaborate and partner with HR on: Developing yearly intentions for Direct Reports and below aligned with and in support of overall RNA and group objectives. Developing people to create a robust succession and retention plan for each managerial position with a focus on the right person in each positon and depth in leadership. Ensuring we are sourcing, developing, and retaining top talent, benefits and value for employees are meaningful
Qualification
Required
Minimum 5 years management experience in operations with supervision of direct reports and diverse teams
Financial planning and managing for OPEX and CAPEX
Data driven individual with a working Knowledge of Total Quality Management (TQM), Lean, and Six Sigma concepts
Working knowledge of Import/Export activities, 3PL, International Trade, Business improvement Planning and execution
Company Policy and Compliance management experience
Exceptional skills in Microsoft Office applications (Excel, word, power point, access)
Project management skills
Executive presence, strong managerial and leadership skills
Conceptual / analytical approach to problem solving
Detail oriented in the implementation of strategy and business evolution projects
Good interpersonal skills; ability to handle problematic issues and balance multiple projects and organizational shifts simultaneously
Outstanding organizational, EQ & communication skills required
Inspired and motivated to build and develop strong teams and talent pipelines
Ability to turn strategic plans into executional tactical plans
Preferred
Bachelors degree in engineering, logistics, or business related field preferred
Masters degree is a plus
Experience working in a luxury goods environment a plus
Utilization of SAP ERP system for logistics and transportation related aspects a plus
Utilization of SAP Business Warehouse for reporting on logistics and transportation related aspects a plus
Benefits
Generous compensation and benefits package for eligible employees
Company
Chloé
Women Forward. For a Fairer Future.
Funding
Current Stage
Late StageRecent News
2025-10-16
Morningstar.com
2025-10-14
Investing.com
2025-10-14
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