HVAC RTU Field Technical Support jobs in United States
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Lennox ยท 1 day ago

HVAC RTU Field Technical Support

Lennox International (LII) is a leading global provider of innovative climate control solutions for HVACR markets. They are seeking an HVAC RTU Field Technical Support professional to develop and deliver training courses for customers and technical employees in the installation, maintenance, and repair of HVAC products.

Consumer GoodsElectronicsHeating Ventilation and Air Conditioning (HVAC)Innovation Management
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot technical inquiries
Identifies customer needs.Investigates and resolves technical inquiries
Assists in developing, testing, and maintaining courses and materials used in training
Assists in establishing course content and student learning objectives
May prepare course syllabus, lesson plans, and student manuals, and coordinate the development of training aids
Reviews problem areas and identifies training needs
Develops criteria for evaluating the effectiveness of training activities
Updates course materials on a continuous basis to ensure timeliness and relevance
Conducts training using all methods of delivery
Up to 60 to 80% travel in the West Region in Arizona, New Mexico, Colorado, Oregan, Idaho, etc . (Mountain or West Coast)

Qualification

HVAC knowledgeTraining experiencePresentation skillsMicrosoft OfficeWebEx proficiencyCustomer relationship skillsSales abilityVerbal communicationWritten communication

Required

Requires a high school diploma or an equivalent combination of education and experience
Requires at least 1 year of relevant training experience in addition to at least 5 years of technical experience
Advanced knowledge of assigned products and the application of diagnostic techniques and service aids
Knowledge and ability to apply learning theories to classroom situations
Developed presentation skills using a variety of technologies
Strong verbal and written communication skills required
An individual must possess some sales ability, along with a track record of fostering strong customer relationships
Proficient in the use of Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Proficient in leading WebEx meetings

Preferred

Prefer a two-year college degree, HVAC degree, or equivalent

Benefits

Tuition reimbursement
Medical, dental, and vision insurance
Prescription drug coverage
401(k) retirement plan
Short-term disability insurance
8 weeks paid birthing leave
2 weeks paid bonding leave
Life and long-term disability insurance
12 days paid time off
2 paid well-being days
1 paid volunteer day
12 paid holidays
3 floating holidays per year

Company

Lennox (NYSE: LII) is a leading provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

H1B Sponsorship

Lennox has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (41)
2023 (44)
2022 (49)
2021 (31)
2020 (37)

Funding

Current Stage
Public Company
Total Funding
unknown
1999-07-29IPO

Leadership Team

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John Torres
Executive VP, Chief Legal Officer & Secretary
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Beth West
HR Business Partner
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Company data provided by crunchbase