ServiceNow · 2 weeks ago
Director, Portfolio Management - Information Systems
Santa Clara, CA
Full-time
Hybrid
Director/Executive
$170K/yr - $298K/yr
15+ years expServiceNow is a global market leader in AI-enhanced technology, aiming to transform how organizations work. The Director of Portfolio Management will provide strategic advice and support to leadership, oversee portfolio governance, and manage financial resources to ensure maximum business value.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Provide strategic advice and support to DT leadership, ensuring all initiatives align with and support the company's overall mission and long-term business goals
Guide the process for evaluating, prioritizing, and approving new initiatives, and maintain the overall portfolio roadmap
Oversee capital planning, budget allocation, and resource management to ensure investments deliver maximum business value and ROI
Establish and maintain standard project management methodologies, governance structures, and best practices across the organization
Track and report on portfolio performance, key performance indicators (KPIs), and other metrics to guide data-enabled outcomes for the executive team
Manage and escalate portfolio-level risks and obstacles that could impact strategic initiatives
Act as a strategic advisor to executives, providing guidance on investments and reporting on portfolio status, risks, and issues
Direct, mentor, and develop PMO team members, including project and portfolio owners, to build organizational capability
Qualification
Required
15 years of portfolio and program/project experience, including work in a cross-functional PMO setting
Portfolio and program experience in a large (ideally global) Enterprise Tech or Global Enterprise setting
Proven experience guiding teams and influencing stakeholders at an executive level
Deep understanding of portfolio, program and project management concepts, methodologies, and best practices
Ability to develop and implement functional strategies and policies that support the PMO's vision
Experience with capital planning, budget management, and financial reviews for large-scale initiatives
Strong ability to communicate effectively and build relationships with various departments and principals
Preferred
Priority given to those with relevant certifications in project management or agile
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
2026-01-07
Company data provided by crunchbase