Boyd Group Services Inc. · 1 month ago
ADAS Customer Support Technician
IL Elmhurst - 114106
Full-time
Onsite
Entry Level
$24.50/hr - $30/hr
1+ years expMobile Auto Solutions is a company focused on providing high-skill, high-impact technical support for vehicle safety and customer satisfaction. The ADAS Customer Support Technician role involves performing remote vehicle scanning, programming, and calibrations while collaborating with team members to ensure successful operations.
AutomotivePublic Relations
Responsibilities
Perform remote vehicle scanning, programming, and calibrations for the collision shop via telephone and online chat. Document the work performed and generate the related invoice
Collaborate with our ADAS Customer Support Techs and Team Leads about best practices, training opportunities, and career growth
Access the OEM software tools and service information to ensure all procedures are followed and calibrations are completed successfully
Other duties as assigned
Qualification
Required
High School diploma or GED required
1 to 3 years working in a technical field or technical call center environment required
Strong PC skills including proficiency in Microsoft or Google environments
Superior customer service skills required
Ability to read and learn OEM service information and procedures
Strong problem-solving capabilities required
Ability to communicate effectively both verbally and in writing with customers required
Ability to multi-task required
Preferred
Automotive experience or Automotive education experience preferred
Benefits
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Company
Boyd Group Services Inc.
Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.31BKey Investors
CIBC World Markets
2025-12-09Post Ipo Debt· $675M
2025-10-30Post Ipo Debt· $376.63M
2025-10-29Post Ipo Equity· $897M
Leadership Team
Brian Kaner
President & CEO
Recent News
Canada NewsWire
2025-12-10
2025-11-13
Canada NewsWire
2025-11-08
Company data provided by crunchbase