Apply on Employer Site

National Interstate Insurance Company · 6 hours ago

Senior Claims Representative- Bodily Injury

Texas, United States

Full-time

Onsite

Mid, Senior Level

$75K/yr - $80K/yr

5+ years exp

National Interstate Insurance Company is a member of Great American Insurance Group and a leading commercial transportation insurer. The Senior Claims Representative will manage claims, conduct investigations, negotiate settlements, and ensure timely payments while maintaining detailed claim files.

Financial ServicesInsuranceRisk Management

Growth Opportunities

Responsibilities

Manages an inventory of claims to evaluate compensability/liability

Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages

Determines and negotiates appropriate claim settlements/reserves within prescribed authority

May attend arbitrations, mediations, depositions, or trials

Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners

Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner

Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements

Performs other duties as assigned

Qualification

Claims handling experienceAnalytical skillsNegotiation skillsInsurance policiesRisk Management knowledgeInterpersonal skillsCommunication skillsProblem-solving skillsOrganizational skills

Required

Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience

Generally, a minimum of 5 years of experience in property and casualty claims handling

Works within significant limits and authority on assignments of higher technical complexity and coordination

Demonstrates strong analytical, negotiation, and problem-solving skills

Demonstrates knowledge of insurance policies, coverage, and claims handling procedures

Maintains knowledge of industry laws and regulations

Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims

Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations

Proven ability to handle confidential information with discretion

Preferred

Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)

Benefits

Medical, dental, and vision plans starting on day one

PTO

Paid holidays

Commuter benefits

An employee stock purchase plan

Education reimbursement

Paid parental leave/adoption assistance

A 401(k) plan with company match

Company

National Interstate Insurance Company

Glassdoor4.1

National Interstate Insurance Company, with our wholly owned subsidiary, Vanliner Insurance Company, provides highly innovative insurance solutions and world-class customer service for a variety of commercial transportation industries.

Founded in 1989

Richfield, Ohio, USA

501-1000 employees