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dentsu · 1 day ago

Multi-Solution-Architect - ACC/AJO

New Jersey, United States

Full-time

Hybrid

Mid, Senior Level

$78K/yr - $126K/yr

5+ years exp

Dentsu is a company that believes great work happens when connected, combining flexibility with in-person collaboration. The Multi-Solution Architect role focuses on managing Adobe Experience Cloud products and orchestrating customer journeys, requiring technical expertise and innovative problem-solving skills.

AdvertisingInformation ServicesMarketing

Responsibilities

Lead technical demonstrations and requirements gathering

Design scalable, reusable journey components and logic frameworks aligned with business needs

Develop high-level journey blueprints supporting personalization and multichannel orchestration

Oversee journey logic validation and support AJO builders across agile pods

Create technical architecture documents, data flow diagrams, and integration blueprints

Plan audience segmentation and data strategies

Define and optimize data import/export processes and ETL workflows

Evaluate and enhance Adobe I/O events and webhooks for real-time data flows

Architect multi-channel customer journeys (email, SMS, push, web, mobile) with real-time triggers

Implement AI-powered send-time optimization and content recommendations

Promote consistency and enable experimentation across teams

Collaborate with data science and personalization teams to embed next-best-action logic

Monitor engagement data and recommend design optimizations

Provide reusable templates, frameworks, and documentation to accelerate team enablement

Develop real-time and batch data integration patterns within AEP

Qualification

Adobe Experience CloudAPI-based integrationsCustomer journey designMarTech platform migrationsAdobe certificationsAgile environmentsMultichannel personalizationProactivenessCuriositySolutioning & StorytellingValue-Driven ApproachTechnical Solution DesignCritical ThinkingAttention to DetailAdaptability