Information Technology Service Delivery Manager jobs in United States
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Franklin Fitch · 3 weeks ago

Information Technology Service Delivery Manager

positionHowell Township, NJ
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$110K/yr - $130K/yr
date5+ years exp

Franklin Fitch is one of New Jersey’s fastest growing technology providers, and they are seeking an IT Service Manager to enhance their IT service organization. The role involves overseeing the Helpdesk service environment, managing service delivery, leading teams, and driving process improvements.

Big DataProfessional NetworkingRecruitingStaffing Agency
Hiring Manager
Ben Makepeace
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Responsibilities

Ownership of the firms Helpdesk service environment
Overseeing service delivery
Team leadership
Stakeholder management
Process improvement

Qualification

Service Management ExperienceService Delivery ManagementStakeholder ManagementProcess ImprovementTeam LeadershipPrior MSP Experience

Required

5-7 years of Service Management Experience
Team Leadership
Service Delivery Management
Stakeholder Management
Process Improvement

Preferred

Prior MSP Experience (preferred, not essential)

Company

Franklin Fitch

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Franklin Fitch provides recruitment for networking infrastructure, server infrastructure, big data, project management and cyber security.
dateFounded in 2011
location
London, England, GBR
people-size51-200 employees
web-link
https://franklinfitch.com

Funding

Current Stage
Growth Stage

Recent News

Insider Media
Cardiff office move for recruitment firm
2023-12-25
Company data provided by crunchbase