Midas Auto Experts · 4 weeks ago
Assistant Store Manager (Service Writer)
Blackwood, NJ
Full-time
Onsite
Entry, Mid Level
1+ years expMidas Auto Experts is dedicated to providing quality services to customer vehicles, and they are seeking an Automotive Service Assistant Manager to assist in managing the service department activities. The role involves overseeing technicians, ensuring a safe work environment, and delivering exceptional customer service while promoting ongoing learning and development of team members.
Automotive
Responsibilities
Help ensures a safe, secure, and trustworthy work environment
Liaise between managers, customers, and employees
Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability
Support ongoing learning and development of team members
Establishes strategic goals by gathering information from reporting documents
Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes
Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed
Help ensure that all policies and procedures are being followed by all employees
Deliver exceptional customer service while listening and consulting customers
Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts
Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options
Monitor the quality of all vehicles being signed out
Ability to successfully supervise up to 10 employees
Closely monitor inventory levels while managing product ordering and receipt
Maintaining a clean and organized job site
Other duties as assigned
Qualification
Required
A minimum of 1 years of store or service assistant manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
Benefits
Bonus based on performance
Employee discounts
Health insurance
Paid time off
Company
Midas Auto Experts
Over 80 years of combined automotive experience. We take pride in Giving Performance you can Depend On.
Founded in 1956Muncie, IN, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase