ABC Home & Commercial Services - Texas ยท 2 months ago
Water Softener Service Technician
San Antonio,TX,US
Full-time
Onsite
Entry Level
$40K/yr - $60K/yr
1+ years expABC Home & Commercial Services is a family-owned business with a long history in Texas, dedicated to providing excellent service in water treatment. The Water Softener Service Technician will be responsible for selling, installing, repairing, and maintaining water treatment and filtration systems while ensuring high levels of customer satisfaction.
Real Estate
Responsibilities
Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job
Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs
Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner
Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes
Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters
Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process
Work with and train any helpers which may be assigned to work with you
Maintain necessary licenses or certifications and complete required continuing education
Maintain a professional attitude at all times with customers, fellow employees and supervisors
Qualification
Required
Water Softener experience required - at least 1 year minimum
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application
Class I, II, or III Water Treatment license, or the ability to obtain one
Excellent communication & customer service skills
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing
Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure
Dependable and self-motivated with desire to work year-round
Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures
Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job
Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs
Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner
Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes
Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters
Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process
Work with and train any helpers which may be assigned to work with you
Maintain necessary licenses or certifications and complete required continuing education
Maintain a professional attitude at all times with customers, fellow employees and supervisors
Benefits
Comprehensive benefits package including health, dental, vision, and life insurance.
401(k) with company matching.
Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
Additional compensation opportunities through our Lead Now Program.
Company clubs, outings, and paid training and development opportunities.
Tuition reimbursement and educational scholarships for employees and family members.
Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Wellness program including a gym membership and a company vehicle with gas card.
Company
ABC Home & Commercial Services - Texas
ABC has been a local institution since 1949.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ben Johnson
Chief Operating Officer
Company data provided by crunchbase