Administrative Assistant I - Austin, TX jobs in United States
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The University of Texas at Arlington - School of Social Work · 1 month ago

Administrative Assistant I - Austin, TX

The University of Texas at Arlington - School of Social Work is seeking an Administrative Assistant I to perform stormwater licensing and permitting work under the Texas Pollutant Discharge Elimination System (TPDES). This role involves reviewing permit applications, ensuring compliance, and providing customer service to internal and external stakeholders.

Higher Education

Responsibilities

Provides telephone and e-mail customer service to the regulated community, consultants, and general public; answers questions about completing and submitting applications; supplies information regarding permit processing, policies, and procedures; and supports and resolves customer inquiries
Reviews applications for stormwater general permits, under the TPDES . program for completeness, accuracy, and compliance with all applicable rules and established division procedures and guidelines; inputs permit applications and required technical data into appropriate computer applications and systems with minimal errors
Locates and interprets information from databases and systems
Accesses customer account information via computer systems and makes entries to resolve problems
Performs administrative duties for the Stormwater Processing Center; communicates and coordinates with other Texas Commission on Environmental Quality ( TCEQ ) divisions appropriately based on the functions, programs and policies of the TCEQ
Trains and mentors staff members as needed
Participates in TCEQ Central Registry maintenance and data cleanup
Tracks workload and productivity for a variety of tasks and provides monthly reports to management as applicable; assists in updating the Stormwater Processing Center’s procedures and practices
Performs other duties assigned

Qualification

Customer serviceDatabase entryAdministrative proceduresEffective communicationProblem solving

Required

High school diploma/ GED
Five (5) years of increasingly responsible administrative, secretarial and clerical experience; or an equivalent mix of education and relevant experience in similar role

Preferred

Bachelor's Degree
Experience answering, screening, and routing phone calls and emails; helping customers with technical questions; data entry and preparing correspondence, reports, forms, and other documents

Company

The University of Texas at Arlington - School of Social Work

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The School of Social Work at the University of Texas at Arlington is one of the nation's largest and most prestigious schools of Social Work.

Funding

Current Stage
Growth Stage
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