Union State Bank - Kansas/Oklahoma · 1 month ago
Teller III
Newton, KS
Full-time
Onsite
Mid Level
3+ years expUnion State Bank is a financial institution located in Kansas and Oklahoma, seeking to hire a Teller III. The role involves providing prompt and accurate banking services, assisting customers with transactions, maintaining cash balances, and cross-selling bank products while ensuring compliance with bank policies.
BankingFinancial ServicesLending
Responsibilities
Perform both basic and complex teller duties, including but not limited to:
Vault teller duties
Performs teller supervisor overrides
Assists junior teller staff with more complex transactions and helps with balancing issues
Assists junior teller staff in adhering to bank policies on the teller line and may approve deviations from established policies or guidelines, as directed
Resolves customer conflicts on the teller line
Assists with training of new tellers
Cashes customer checks, handles savings and checking deposits, withdrawals and transfers, process customer loan payments, utility payments, and cash advance requests, Issues personal money orders, and cashier’s checks, wraps coin and currency, quotes values and redeems savings bonds
Balances and verifies cash drawer
Maintains branch ATM machine (if applicable)
Coordinates branch ATM cash orders (if applicable)
Balances branch ATM and resolves issues with the ATM
Orders checks and tickets for customers through internal and external vendors
Identifies and reports potential fraudulent customer activity
Follows appropriate bank policies and procedures when completing transactions, placing holds when necessary, and assisting junior tellers in completing transactions
Maintain Account Relationships & Cross-sales Bank Products and Services
Quotes rates and answers customer inquiries
May open and service deposit accounts, as directed. Inputs account data onto platform system
May perform account maintenance on deposit accounts for customers and inputs data on platform system
Places check orders for customers through internal and external vendors
Prepares customer direct deposit sign-ups
Assists customers with stop payment orders and inputs onto platform system
Assists customers with ACH & debit cards disputes by completing appropriate paperwork and sending to central deposit operations
May open and service safe deposit boxes, as directed
May formulate mandatory IRA customer distributions, completing required documentation for customer signature and processing IRA’s on system, as directed
Completes required documentation for customer signature
Posts payouts on computer system and deliver to IRA customers
Assists customers with imaging research and balancing accounts
Assists customer with enrollment and support on our electronic banking products such as internet banking, mobile banking, remote deposit capture and telephone banking
Process wire requests at the branch level and send to the wire department for processing
Provides notary services (if applicable)
Evaluates customer needs and recommends appropriate products and services
Sells bank services to customers and potential customers to meet or exceed defined goals
Makes appropriate customer referrals to all business areas of the bank to meet or exceed defined goals
Attends and actively participates in team sales meetings, as directed
Acts as a Receptionist
Answers incoming telephone calls and relay information
Greets customers, answer inquiries and direct them to the appropriate individual
Stay up-to-date and knowledgeable regarding retail products, banking services, ownership and account structure and setup, software capabilities and regulatory compliance as it relates to new deposit accounts, safe deposit boxes and retail operations
Perform other duties as may be required or assigned
Qualification
Required
High school graduate or equivalent required
Minimum three years banking, sales, and/or cash handling experience required
Understands Federal, State and Union State banking rules and regulations
Ability to communicate, written and verbal, effectively with people both internally and externally
High degree of accuracy and attention to detail with the ability to handle multiple tasks and meet deadlines
Ability to identify and resolve problems
Organizational and time management skills
Ability to work with all levels within the organization
Basic computer skills to include proficiency in Microsoft products
Able to handle confidential information and positively represent the company
Preferred
Prior supervisory experience is preferred
Bank related courses strongly recommended
Benefits
ESOP
Life Insurance
Disability Insurance
401(k)
Dental insurance
Health insurance
Paid time off
Profit sharing
Vision insurance
Company
Union State Bank - Kansas/Oklahoma
With approximately $700 million in total assets and twelve locations, Union State Bank serves South Central Kansas and North Central Oklahoma with comprehensive banking solutions and expertise.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Eric Kurtz
President/CEO
Company data provided by crunchbase