biBerk Business Insurance · 1 month ago
Claims Supervisor - Commercial Auto
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $140K/yr
3+ years expbiBerk Business Insurance is a company that focuses on providing commercial insurance coverage. They are seeking an Auto Claims Supervisor who will manage a team of claims professionals, ensuring compliance with best practices and regulations while driving key initiatives and achieving target KPIs.
Auto InsuranceCommercial InsuranceInsuranceProperty Insurance
Responsibilities
Staff supervision, including hiring, on-boarding and performance management
Establishing communication protocols and maintaining regular meetings with reports and management
Ensuring uniform and consistent delivery of unit processes and procedures, including positive customer-satisfaction drivers
Scheduling, developing and implementation of training and presentations
Claim file assignment/rotation management
Oversight of unit claims management system backlogs, activities, diaries, reserves and workflow as well as monitoring of caseloads (including Salesforce and Team Lead Dashboards, Expense Payment Approvals, DOI and customer/social media complaints)
Review, provide feed-back and approval of adjuster correspondence, coverage analysis and claim resolution strategies
Individual performance and professional development and planning for reports and claim professionals
Maintenance and refinement of key department processing procedures and protocols, including management of internal worksheets for tracking and organization
Analysis of performance-trend data
File reviews for compliance with best practices and audit protocols
Liaison between department and internal/external partners (i.e., compliance, audit, training, litigation management, vendors)
Drive key initiatives and achieve target KPIs as assigned by management
Qualification
Required
Subject-matter expertise in line of business, including: Coverage and policy forms
Coverage analysis
Claim resolution strategies
Litigation Strategy and Management
Defense counsel/vendor management
Staff Management and Training
Three-five years Claims Management experience
Bachelor's degree required
Excellent oral and written communication skills
Preferred
Advanced degree or industry designation preferred
Benefits
Medical (PPO/HDHP), vision, disability, and life insurance.
Enhanced dental plan with orthodontia coverage in addition to a standard plan.
Generous PTO plan for all benefit-time eligible employees.
Paid company holidays and 4 floating holidays.
Paid parental leave.
Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
Voluntary benefits that include accident, critical illness, and hospital indemnity.
Employee discount and rewards program on travel, tickets, electronics, home, and more.
Company
biBerk Business Insurance
biBerk helps small-business owners find the right insurance policies for their needs without extra costs and hassles.
51-200 employees
H1B Sponsorship
biBerk Business Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (9)
2023 (5)
2022 (8)
2021 (3)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Brian Appel MBA, CLA
Partner Services - Senior Licensed Partner Agent
Geneie Andrews
Director Of Partnerships
Recent News
biBERK Business Insurance
2025-08-18
2025-07-22
Company data provided by crunchbase