Chapman University School of Pharmacy · 1 month ago
Career and Professional Development Student Staff – Multiple Positions Available
Irvine, CA
Full-time
Onsite
New Grad
$16.90/hr - $16.90/hrChapman University School of Pharmacy is seeking multiple Career and Professional Development Student Staff to provide general administrative and office support. The role involves customer service, assisting with events, managing data, and engaging with students regarding career resources.
Higher Education
Responsibilities
Provide quality customer service and accurate information over the phone, via email, and in-person
Ensure front office is tidy
Greet guests with professionalism and tact
Check-in students in Handshake for appointments and drop-ins
Receive and sort mail
Support and assist with in-person and virtual events from start to end
Monitor inventory and order supplies
Help with research and data projects using Excel and Word when available
Help with documentation projects using Word, PowerPoint, Snipping tools, etc
All other duties as assigned
Facilitate 1:1 appointments, tabling events and presentations with undergraduate students on resume writing, career resources, job searching techniques, LinkedIn, and other career related inquiries
Operate Handshake, Chapman’s Career Portal, from the admin side to make student appointments, track notes for student appointments, and manage document portal for all Chapman University students
Provide support for various Career and Professional Development programs and events including tabling events, career fairs and networking events; collaborate with other student staff and all senior staff
Create, update and provide suggestions on Career and Professional Development handouts, website, blog posts, presentation decks and collateral
Utilize interpersonal skills including but not limited to: communication, teamwork, leadership, active listening and conflict resolution to best meet the needs of the students and staff
Demonstrate a willingness to continue to learn by participating in ongoing and weekly trainings (training on career related content is provided)
Prepare First Destination Survey data and career platform student data for analysis by data cleaning using Excel and Power Query
Update KPI and other dashboards daily and identify data errors such as duplicate entries, misspellings, and invalid values
Alter data using Excel and PowerBI to correct errors
Pull data on our various career platforms and university platforms to design and build analytical reports and dashboards using Microsoft Power BI
Validate data on reports and dashboards to ensure accuracy of values and calculations
Manage approval queues and profile creations among our different career platforms such as Handshake, PeopleGrove, StandOut, VMock, CareerShift, and Vault
Create lookup tables to map values into new values
Operate Handshake, Chapman’s Career Portal, from the admin side by approving employer events, new employer accounts and job postings
Provide registration support to employers participating in Chapman’s key recruitment events including but not limited to, Career Fairs, Networking Nights, Mock Interviews, and Information Sessions
Manage the registration trackers, log payments and update attendees
Conduct research on current and prospective employer partners in support of Employer Engagement outreach strategy
Manage shared employer engagement inbox, responding to various types of emails regarding ways to recruit at Chapman, upcoming events and pending tasks in Handshake
Share job/internship opportunities, events, and contacts with the appropriate Chapman career partner or staff member
Create and plan simple signage to guide attendees at events
Prepare event supplies, carry A-Frames, EZ ups and water cases, assist event setup and load-in
Review and interpret detailed event diagrams to facilitate setup and execution
Utilize campus resources: Space Reservations: Reserve campus spaces using 25Live software
Periodically drive Electric Service Vehicle cart (golf carts)
Support and respond to student internship related emails as well as support other department emails, such as Registrar in a professional manner relating to internship inquiries
Review internship applications to check for accuracy of dates, credits, hours, details, & employer data before approving and inform student of any updates needed to continue with the approval
Operate platforms such as the internship portal for application review, PeopleSoft for details on overloads of credits, SharePoint for shared documents, etc. all regarding student internship details in compliance with FERPA
Process tasks and duties such as verification letters requested by employers, petitions when students are requesting changes after deadlines, INTP’s for students who need to secure the course prior to financial aid distribution, etc
Maintain documents in the accurate file folders regarding students for future reference
Conceptualize and create original graphics, flyers, and other visual content for various platforms, including email communications, social media, the CPD website, presentations, and digital signage
Develop compelling written content for CPD communications, such as newsletters and event invitations
Curate a content calendar and manage the CPD’s social media presence
Produce engaging short-form video content encompassing filming, editing, and original video development
Photograph CPD events and offering professional headshot photos for students
Qualification
Required
Little to minimal prior experience
Ability to learn support process
Familiarity with Microsoft Office Suite
Preferred
Students who received a Federal Work Study Award for the 2025-2026 Academic Year
Company
Chapman University School of Pharmacy
A top 50 research school, Chapman Pharmacy is an ACPE and WASC-accredited institution located in Irvine, California.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase