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Vanguard · 3 weeks ago

Senior Strategy Lead, Cash Product and Experience

Malvern, PA

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Vanguard is on a mission for the long-term financial wellbeing of clients. They are seeking a strategic leader to own and advance Vanguard’s Cash products, focusing on product innovation and client experience enhancements to drive growth.

FinanceFinancial Services

No H1B

Responsibilities

Lead strategic planning and problem diagnosis

Independently define business problems and opportunities by consulting with partners. Drive end-to-end client experience strategy, marketing messaging, and product roadmap development. Coach less experienced team members on best practices and business acumen

Translate insights into actionable recommendations

Synthesize analyses, key findings, client feedback, and potential solutions into clear strategies that inform product and client experience roadmaps and align with client segment strategies. Prepare and deliver impactful materials, including presentations, white papers, and case studies

Provide subject matter expertise and data-driven insights

Leverage expertise to derive key insights from complex data and client feedback, ensuring accuracy and quality. Own and manage the product health scorecard, delivering actionable insights to optimize performance and client outcomes

Monitor industry and competitive trends

Stay ahead of market developments and competitive dynamics. Inform senior leadership on trends and recommend enhancements to capabilities, services, and marketing strategies that strengthen Vanguard’s Cash products

Ensure cross-functional alignment and risk management

Collaborate closely with fraud, risk, and operations teams to maintain product integrity and security. Participate in special projects and contribute to initiatives that enhance client experience and business outcomes

Participates in special projects and performs other duties as assigned