Financial Aid Counselor jobs in United States
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New England College · 1 month ago

Financial Aid Counselor

New England College is seeking a Financial Aid Counselor to support the Office of Student Financial Services. The role involves providing information about financial aid and payment options, performing needs analysis, and awarding financial aid according to regulations.

Responsibilities

Responds to daily incoming inquiries, calls and emails; ensures response time is meeting expectations
Researches and responds to concerns expediently
Performs high quality student service in the SFS office and at Campus events including but not limited to orientation, exit counseling and other issues relating to financing higher education
Provides outreach to students to assist with payment options, financial aid applications, and other student account requirements to cover account balances
Maintains a working knowledge of federal financial aid regulations and related office policies and procedures
Perform federal and institutional needs analysis, verify accuracy of information submitted on the FAFSA ; award Title IV and institutional funds to eligible students
Execute return to lender procedures for federal aid recipients who withdraw within a given term
Administer or provide back-up for the work study program

Qualification

Title IV Financial Aid knowledgeCustomer Service SkillsMicrosoft OfficeMultitaskBachelor’s degreeBanner experience

Required

Title IV Financial Aid knowledge
Strong Customer Service Skills
Microsoft Office
Ability to multitask in a time sensitive environment
Bachelor's degree

Preferred

Banner experience strongly desired

Company

New England College

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New England College is a private four-year liberal arts college in Henniker.

Funding

Current Stage
Growth Stage
Total Funding
$2M
2023-01-17Grant· $2M

Leadership Team

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Kimberly Riegel Johnson
Assistant to the Executive Vice President and CFO
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Lisa Conn
Director Of Partnerships
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Company data provided by crunchbase